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We recognize how much being without power impacts you and your family. Restoring service safely is our top priority.

As crews work through neighborhoods, they’re discovering additional damage that must be repaired. We understand how frustrating extended outages are and appreciate your patience. When crews complete restoration in one area, we dispatch them to the next location where customers need power restored. Crews will continue to work around the clock until power is restored to all customers.

If you receive a "power restored" notification, but are still out of power, please report the outage again.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Corporate Sustainability

Puget Energy and its primary operating subsidiary Puget Sound Energy (PSE) are committed to doing what is right by striving to continuously improve the sustainability of our business and delivering cleaner, safe and reliable energy while keeping energy equity in mind. As an electric and natural gas utility, a key element of sustainability is our critical role in Washington’s clean energy transition required under the Clean Energy Transformation Act (CETA), the Climate Commitment Act (CCA) and the Clean Fuel Standard (CFS).

CETA requires that PSE’s electric supply to customers be net zero carbon by 2030 and 100% clean (renewable and non-emitting) by 2045. CCA establishes a GHG emissions cap-and-invest program that requires covered entities, including electric and gas utilities, to purchase allowances to cover their GHG emissions with a cap on available allowances that declines annually through 2050 to support Washington’s commitment to reduce greenhouse gas (GHG) emissions by 95% by 2050. The CFS is designed to reduce GHG emissions in the transportation sector and PSE’s role is providing lower-carbon intensity fuels and supporting transportation electrification.

The following provides links to documents that describe PSE’s overall longer-term and specific near-term strategies and report on our progress.

Strategy: Helping drive Washington’s cleaner energy transformation

The Cleaner Electricity Transformation
Puget Sound Energy recognizes that climate change is one of the biggest existential threats facing our planet today. That’s why we put our stake in the ground with our aspirational goal to be a Beyond Net Zero Carbon company by 2045.
Building an Equitable and Inclusive Cleaner Energy Future
Last year, PSE convened an Equity Advisory Group (EAG) to help guide our transition to 100% clean electricity by 2045.
Camp Korey receives Green Power Solar Grant
With solar panels installed through a Green Power Solar Grant from PSE, Camp Korey can put the money it saves on annual electricity costs toward critical programs and services for its campers.
Our SBDI Program helps Kent store
Puget Sound Energy’s Small Business Direct Install Program (SBDI) provides energy efficiency upgrades like lighting for small businesses in our service area.
New Community Solar site brings renewable energy to Bonney Lake and beyond
The 450 kWac Community Solar site installed on the roof of the Peaking Storage Reservoir in Bonney Lake offers PSE customers a chance to support and benefit from local renewable energy.
Brian Tyson, PSE Manager of Clean Energy Planning and Implementation, discusses PSE’s transition to clean energy.
Dennis Suarez, member of PSE’s Equity Advisory Group, discusses his role in helping guide PSE’s transition to clean electricity by 2045.
Camp Korey and PSE staff discuss how the solar array installed with a Green Power Solar Grant benefits the camp, campers and the environment.
Eduardo Pineda discusses how PSE’s Small Business Direct Install Program benefited La Central Tienda Mexicana grocery store and restaurant.
Overview of the PSE Community Solar site installed on top of the Peaking Storage Reservoir in Bonney Lake.
Aerial view of rooftop solar panels at Pine Lake Community Solar generation site
A surveyor with tripod and telescope, wearing yellow helmet, taking notes with wind turbines in background