Home Energy Lifeline Program (HELP)

Let us help get you back on track

Paying bills can be stressful, but we’re here to help. PSE’s Home Energy Lifeline Program (HELP) provides assistance for residential customers to help pay electric or natural gas bills. If you qualify, we’ll credit your account for up to $1,000. To apply, begin your application below to receive the help you need.

If you have already applied you can view your application status.

See if you're eligible!

Find out if you qualify before applying. Just provide your household's gross monthly income, number of people in your household and the county where you live. After learning your preliminary status, complete the online application below.

  • Learn more about our income guidelines

    Enrollment is available to qualifying residential PSE customers. Eligibility is based on your household’s gross monthly income (income before any deductions or taxes), number of people in your household and where you reside. To qualify your household income needs to be 80% or less of area median income (AMI) in the county you live in.

    What’s Income

    Alimony/Child Support
    Capital gains
    Earned wages/salary
    Foster care payments
    Military pay
    Rental income/Royalties
    Self-employment income (after expenses)
    Social Security
    Social Security Disability (SSDI)
    Student Aid/Scholarships
    Supplemental Security Income (SSI)

    What’s not income

    Energy Assistance
    Income for people in high school or under 18
    Income tax refunds/credits
    One-time cash gifts
    Reverse mortgage
    Section 8 or housing subsidies
    WIC benefits

    Our income guidelines can be found here. If you have any questions about calculating your income, requirements of the program, or need help applying, please contact your local Community Agency to help complete the HELP application process.

Additional financial assistance

You may also qualify for additional assistance programs. In fact, by applying for PSE Help, we will automatically start an application for Bill Discount Rate, our bill discount program.

Both HELP and Bill Discount Rate provide significant discounts to customers who qualify, based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.

Other assistance options

We have other bill assistance, home weatherization programs, along with information on Federal and non-profit programs.

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