Flex Rewards is a voluntary program that incentivizes customers to take simple steps to conserve during Flex events - days when electricity usage is forecasted to peak. When demand is high, individual actions such as turning off large appliances can collectively make a big impact in balancing the electrical load.

You may have already received notifications of Flex events, but enrolling in Flex Rewards offers you the opportunity to be rewarded for your participation!

Sign up and receive $25 along with $15 for every year that you stay enrolled. Plus, you'll earn $1 for every kilowatt-hour of electricity saved during events.

Flex Rewards

Also by enrolling, you’ll be automatically entered to win one of two $250 gift cards each month (except October and April).

Do you qualify for Flex Rewards?

Flex Rewards is available to all PSE residential customers who have an AMI meter and whose home heating and/or cooling is provided by PSE electricity. Customers who heat their home with natural gas and do not cool with PSE electricity do not qualify.

What happens after I enroll?

Once you’ve enrolled in Flex Rewards, you will receive notifications of upcoming events, through either email or text, asking you to take action.

Flex events will only occur during the hours of 7 a.m. to 10 p.m., typically lasting between 2-4 hours each, and will never take place on holidays (see list below). Winter events can occur from Nov. 1 to March 31 and summer events can occur from May 1 to Sept. 30.


  • New Years
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas

Participation in Flex events is entirely voluntary and there is no penalty if you choose not to participate.

faq other
Flex Rewards
Flex Rewards Support
Flex Rewards support

Flex Rewards is administered on behalf of PSE by AutoGrid.

For the fastest assistance, you can contact AutoGrid's customer support directly at flex@pse.com or by calling 1-888-292-0502

Flexsaver Login
Manage your Flex Rewards Account

Already enrolled? Access the FlexSaver portal to review earnings and adjust settings. New users can sign up now.

Flex Tips
Flex event tips

Participating in Flex events can be simple. Check out some energy-saving tips for events in all seasons.