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The National Weather Service has issued a wind advisory for locations in our service area from Saturday afternoon to Sunday morning, with southeast to southwest winds forecasted including gusts up to 50 mph.

We have been watching the forecast closely and preparing for stormy weather. Our Emergency Coordination Center and local storm bases are staffed and ready to open and crews will deploy with assignments as it’s safe to do so.

We know how disruptive power outages can be. We appreciate your patience and will be working to restore power as quickly as we safely can. 

As we prepare for storm conditions, we encourage our customers to do the same: 

  • Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights, food and blankets 
  • Have a battery-powered radio ready to go 
  • Charge cell phones and mobile devices in case the power goes out 
 

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Safety first.

  • Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.

  • Always use flashlights instead of candles.

  • Be aware of the dangers of carbon monoxide poisoning:

    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: pse.com/en/pages/generator-safety  
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: pse.com/en/pages/carbon-monoxide

  • Never charge your phone or other devices in a running vehicle with the garage door closed.

  • Make sure that natural gas appliances are maintained and operated according to manufacturer recommendations.

Residential Midstream HVAC

The Puget Sound Energy (PSE) Midstream HVAC program is designed to promote the benefits of energy-efficient HVAC heating systems. Distributors can pass through a discount if the unit being purchased meets the criteria below.

Rebates are available for:

End-use customers* can expect the equipment rebate from their contractor. Ask your contractor or distributor about receiving a discount on your new high-efficiency electric heat pump equipment. Find a contractor here.

Reference Tables 1-3, below, for qualifying products. Equipment incentives are passed down to end-use customers* through participating distributors.

*End-use customers are PSE electric customers who purchase qualifying equipment from a participating distributor or contractor.


Informational
For commercially sized systems visit our Commercial Midstream program.

Heat Pumps

Table 1: SEER2/HSPF2 rated residential air-cooled heat pumps (<5.4 tons)

Limit 1 unit per residential retrofit project. Limit 2 per residential new construction project.

EQUIPMENT / PROJECT TYPE TIER SEER2 HSPF2 Rebate ($ PER UNIT)
Air-source heat pumps
Mini-/multi-split, split, or packaged
Retrofit or new construction		 3 16 9.5 $600 total rebate
$210 to Distributor/ Contractor
$390 to End-Use Customer
Air-source heat pumps
Mini-/multi-split, split, or packaged
Retrofit or new construction		 2 15.2 8.5 $400 total rebate
$130 to Distributor/ Contractor
$270 to End-Use Customer
Air-source heat pumps
Mini-/multi-split, split, or packaged
Retrofit only		 1 15.2 8.1 $300 total rebate
$90 to Distributor/ Contractor
$210 to End-Use Customer

  • What is SEER(2)? HSPF(2)?

    Seasonal Energy Efficiency Ratio (SEER/SEER2) is most commonly used to measure the efficiency of a central air conditioner. The higher the SEER, the more efficient the system. SEER measures how efficiently a cooling system will operate over an entire season. In technical terms, SEER is a measure of the total cooling of a central air conditioner or heat pump (in Btu) during the normal cooling season as compared to the total electric energy input (in watt-hours) consumed during the same period. This measure of efficiency is specific to the temperate climate in the middle of the U.S. Recently testing procedures have been refined to introduce the SEER2 rating.

    Heat Seasonal Performance Factor (HSPF/HSPF2) is the most commonly used measure of a heat pumps heating efficiency. The higher the HSPF, the more efficient the heat pump. In technical terms, HSPF represents the total heating output of a heat pump (including supplementary electric heat) during the normal heating season (in Btu) as compared to the total electricity consumed (in watt-hours) during the same period. Recently testing procedures have been refined to introduce the HSPF2 rating.

    Source: www.energystar.gov

  • Ductless heat pump facts

    A ductless heat pump is a highly energy-efficient heating and cooling system that runs without the energy losses associated with the ductwork of a central forced-air system. As it doesn't require ducts to carry conditioned air, it is the preferred system for additions to your home, newer homes that only require a small space conditioning system or areas of your home that you wish to condition in zones.

    Other benefits include:

    • Ductless heat pumps use between 25 and 50 percent less energy to heat your home
    • An ultra-quiet fan evenly circulates air, eliminating hot and cold spots
    • Installation in your home is inexpensive, simple and quick, which makes for little or no disruption
    • Ductless systems come standard with air conditioning, so you can get rid of window units

  • Air-source heat pump facts

    airsourceheatpump

    An air-source heat pump is a high-efficiency heating and cooling system that can deliver between one-and-a-half and three times more heat energy to a home than the electrical energy it uses.

    A less efficient panel of electric coils kicks in to provide additional indoor heating when outdoor temperatures fall below 40 degrees Fahrenheit, so it's generally not a preferred system for regions with sub-freezing winter temperatures.

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TIP: The installation of a heat pump or air conditioner can sometimes cause a fluctuation in the power supply when your equipment starts. This may result in a visible flicker of the lighting in your home or your neighbors' homes.

To ensure that your heat pump installation does not have a negative effect on power quality, it's important to discuss this issue with your contractor. For additional assistance, call a PSE Customer Construction Services specialist at 1-888-321-7779.

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Join our Midstream Program

Are you a distributor or contractor? Learn more about PSE’s Midstream program. Contact Us at psemidstreamteam@icf.com

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Need a contractor?

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.