PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

TOGETHER, we’re creating a better energy future.

Our customers want clean energy and we’re committed to working together to make this a reality. We’ve been an early leader, investing billions in renewable resources and energy efficiency for homes and businesses in our region.

Our mission today is deep decarbonization, reducing greenhouse gas emissions and transforming our business to deliver on the objectives of Washington’s Clean Energy Transformation Act. PSE will be coal free by 2025 and our electric system will be carbon neutral by 2030. Our commitment to clean energy includes:

  • Clean Energy Transformation Act timeline
    CETA timeline
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See how we’re creating a better energy future through carbon capture projects, energy efficiency programs and more, right here in the Pacific Northwest.