Skip to main content

Atmospheric river event

We know how challenging and stressful it can be to lose power, especially when you are already dealing with the impacts of severe weather. We want you to know that we are doing everything we can to restore your service safely and quickly. As this second major storm travels through our region, the additional rainfall is worsening already saturated and unstable soil conditions. We are seeing damage throughout our service area with Kitsap, North King and Skagit Counties being hit the hardest so far. We expect to see more outages throughout the day.

Response teams were mobilized in advance, and additional crews from outside our region are on-site and prepared to work around the clock as long as it is safe to do so. Above all, safety comes first - please take extra precautions and stay safe out there!

When is my power coming back on? 

We know that you need to make plans. In order to provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage.  

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Pay my bill

Credit card

Make a payment

Make a one time payment with your bank account, a credit or debit card, or set up autopay.

Credit card

Pay as a guest

Make a one time payment without signing in. You will need the account number and ZIP code of the bill you want to pay.

Pay now

How can we help you?

  • Bill and pay options
  • Pay by phone
  • Pay by mail
  • Pay in person

Billing payment assistance

Puget Sound Energy offers two programs to keep your bills low, and you warm in the winter.

Payment arrangements

Payment arrangements

We understand there are times when it's more convenient to pay a bill in small payments. We're happy to make an arrangement with you.

Budget payment

Budget Payment Plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.

phone
Pay by phone

Pay your bill over the phone using a credit or debit card or bank check.

1-888-225-5773

Estimated time to post to account: 1-2 business days

pay by mail
Pay by mail

Send your check, money order or cashier's check payment through the mail. Address your payment to:

  • Puget Sound Energy
  • BOT-01H
  • P.O. Box 91269
  • Bellevue, WA 98009-9269

Estimated time to post to account: Varies - can take up to 7 business days

person
Pay in person

Visit one of our PSE pay stations to pay your bill in person using cash, check, pin based debit or money order (varies by location).

Estimated time to post to account: 1-2 business days