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Weekend weather forecasts may require us to turn on Enhanced Powerline Settings in Kittitas County. These settings are designed to help keep you safe, but they may result in unplanned power outages.

Given the holiday, we've also added additional staffing for first responders and our operations center. Please be safe and do your part to prevent wildland fires. See this flyer from Washington State's Department of Natural Resources for important safety tips.


alert 

Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

Our region’s demand for energy is growing, which can sometimes put stress on the electrical grid. To address this, we use a strategy known as demand response. This approach helps manage energy consumption during periods of high demand, which we refer to as “Flex events.” During these times, there are several ways that PSE's business customers can participate in reducing energy usage—and earn rewards for doing so.

How it works

During critical periods of high demand, PSE might need to activate short-term generators that are costlier and more carbon-intensive than our standard facilities. Grid strain and peak demand can be due to extreme weather, wholesale price spikes, or unexpected system issues. By taking actions to reduce your energy use during Flex events, such as temporarily adjusting schedules for power-intensive equipment, you help to lessen the grid’s need for those less-efficient, temporary power sources. Your efforts will collectively contribute to smoothing out demand, which helps us continue to transition to cleaner, more sustainable energy resources.

You’ll receive notifications about Flex events via email, text, or phone call and you’ll earn rewards for taking steps to lower your energy use during specific hours on certain days (delivered as gift cards, checks, or ACH payments). By working together, we can reduce spikes in demand and ensure stable and reliable energy for our community.

Choose a Flex option that works for you!

Flex Business
Flex for business icon

Are you a small or medium commercial customer? During Flex events, PSE will send you notifications to reduce your energy usage. You'll earn rewards based on how much electricity you save.

  • Enrollment: $50 one-time payment + $100 limited-time enrollment reward
  • Participation: $1 per kWh saved during Flex events
  • Additional: None
Learn more
Flex Smart
Flex Smart

Own a Wi-Fi enabled smart thermostat? During Flex events, PSE will automatically adjust its temperature set point by a few degrees with no action needed on your part!

  • Enrollment: Up to $50 per device
  • Participation: Up to $40 per device each year you stay enrolled
  • Additional: $35 per kW seasonal performance (paid twice per year)
Learn more
Flex C&I
Flex C&I

Are you a large commercial or industrial customer? We’ll review your historical energy use data and help develop a custom energy reduction plan that includes actions like adjusting HVAC set points, modifying manufacturing schedules, cycling equipment, and more.

  • Enrollment: None
  • Participation: Up to $65 per kW per season (winter and summer)
  • Additional: Custom incentives based on your reduction plan
Learn more
What Businesses are saying

“Over the past year, we earned more than $130,000 in Flex rewards for participating in just a handful of events. The return is incredible.”

- Corey Babb, Director of Operations for NWCS

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