Our region’s demand for energy is growing, which can sometimes put stress on the electrical grid. To address this, we use a strategy known as demand response. This approach helps manage energy consumption during periods of high demand, which we refer to as “Flex events.” During these times, there are several ways that PSE's business customers can participate in reducing energy usage—and earn rewards for doing so.

How it works

You’ll receive notifications about Flex events via email, text, or phone and you’ll earn rewards for taking steps to lower your energy use during specific hours on certain days (delivered as gift cards, checks, or ACH payments). By working together, we can reduce spikes in demand and ensure stable and reliable energy for our community.

Choose a Flex option that works for you!

Flex Business

During Flex events, PSE will send you notifications to reduce your energy usage. You'll earn rewards based on how much electricity you save.

• $50 one-time enrollment reward + $100 limited-time enrollment reward
• $1 per kWh saved during Flex events

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Flex Smart

Own a Wi-Fi enabled smart thermostat? During Flex events, PSE will automatically adjust its temperature set point by a few degrees with no action needed on your part!

• Up to $50 per device enrollment reward
• Up to $40 per device annual reward for staying enrolled
• Business-exclusive seasonal reward of $35 per kW of average energy reduction (paid twice per year)

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Flex C&I

Are you a large commercial or industrial customer? We’ll review your historical energy use data and help develop a custom energy reduction plan that includes actions like adjusting HVAC set points, reducing lighting and modifying product lines, and more.

• Earn up to $65 per kW of average energy reduced in seasonal rewards (paid twice a year)
• Get expert help designing a custom energy reduction plan
• Free enrollment & voluntary participation – you’re always in control

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