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Crews continue to actively respond to power outages. However, record flooding in many parts of our service area is creating access issues that will delay our ability to restore power. Flooding and landslides may also impact our natural gas infrastructure.

We understand how difficult it is to be without power and we are working around the clock to restore your power, provided conditions are safe to do so.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Project steps

Jump to:

Application submission Initial project intake Project scoping Project design and engineering Project dependencies Project construction Project completion


Learn more about each step in the construction project process.


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PSE will begin collecting up-front design costs for Schedule 85 Commercial Line Extension and Relocation projects beginning 01/01/2026. Upon acceptance of the application, you will receive an invoice for $3,000.00 per project. Your payment will be applied to the total project costs.

If there is a lack of progress or inactivity on the project, and the project is cancelled, you will be responsible for paying PSE any remaining actual costs incurred up to the time of cancellation. If the actuals at the time of cancellation are less than the $3,000.00 paid, you will be refunded.


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APPLICATION SUBMISSION

Electric and Gas

The first step towards getting natural gas and/or electric service to your construction project is to complete and submit the appropriate applications below.

Customer Journey diagram

Want to know what to expect during your project? Curious how long the typical project takes? Download our Customer Journey diagram.

Feasibility request

For a new or established business looking to expand or relocate with expected electric loads of 1MW or higher and/or gas load of 1900 SCFH or greater.

Public improvement

For projects that require coordination with multiple service providers in counties, cities and jurisdictions. (Municipalities Only)

Other inquiry

If you are interested in receiving assistance in determining your options for gas or electric service or have general questions you can contact us using out inquiry form.

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PROJECT INTAKE

Your PSE project manager will work with you to obtain the following items if they’re missing from your application:

  • Official site address
  • Accurate billing information
  • Square footage
  • Load information
  • Panel amps
  • Heating source
  • A CAD drawing (or PDF) of your site plan

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PROJECT SCOPING

Your PSE project manager is reviewing your completed application and site plan. Your PSE project manager will:

  • Create a timeline so you’ll know how long your project will take.
  • Identify needed project dependencies such as permits and easements.
  • Review everything which you once everything is ready to go.

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PROJECT DESIGN AND ENGINEERING

Your PSE project manager will work with you in completing the following items:

  • Cost estimate
  • Proposed project agreement
  • Easement documentation
  • Request for City/County street use permits
  • Submission of signed project agreements

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PROJECT DEPENDENCIES

After all the following project requirements have been completed PSE will coordinate to schedule your construction start date.

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PROJECT CONSTRUCTION

PSE will coordinate the installation or modification of your gas or electric service.


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PROJECT COMPLETION

Final steps to project completion:

  • Customer obtains municipal inspection
  • PSE coordinates meter installation following municipal inspection
  • PSE CONNECTION COMPLETE!

 

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1-888-321-7779 (7 a.m. to 5 p.m., Monday – Friday)