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March Windstorm Event

We know being without power is difficult, especially with cold temperatures, and we appreciate your patience. Crews are out in full force working around the clock to make repairs to our electric system as weather has improved and safe access has been established in most areas. We have also brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. Today we were able to patrol the area by helicopter and found extensive damage on the east side of town which still requires repair. Nine crews are actively working to repair damage previously discovered on the west side of town to begin to restore power.
  • In Greenwater, we have identified many areas of damage on the transmission line that serves the area. We do not yet have an estimated restoration time but crews are still actively assessing the extensive damage done to the electric system as we are able. We currently have five crews working in Greenwater to repair accessible damage.
  • In King County, we continue to assess the damage from intense snowfall yesterday. Today we continued to find damage to the system including trees in lines which require removal before repair work can begin. We expect most customers will have their power restored by March 15th at 8 p.m.
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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Budget payment plan

Want more predictable energy bills? Our Budget Payment Plan evens out energy costs throughout the year.*

  • Monthly payment based on average annual energy usage.
  • Less fluctuation in your monthly bill.
  • Avoids unplanned high bills during winter heating months.
  • Regular account reviews to reduce chances of a large amount due at the end of the Budget Payment Plan year in June.

To see if you are eligible, please sign in to your account.

If you have a current bill, it will still be due on the regular due date. Bi-monthly customers will still be billed every other month. Payments must be received by 5 p.m. PST on the date due. If you wish to be removed from the Budget Payment Plan, click the "Remove from Plan" button above. If you un-enroll from the budget payment plan, that change will not be reflected until the next invoice is generated.

Customers who enroll in the Budget Payment Plan are not eligible to receive Bill Notifications. If you are enrolled in Bill Notifications, you will be un-enrolled when you set up your Budget Payment Plan.

If you’d like to sign up for Budget Payment Plan after enrolling in the Bill Discount Rate program, just give us a call at 888-225-5773.

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Budget Payment Plan