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Thank you for your patience. We are working to restore power to customers impacted by strong winds overnight and are out in full force. We understand the stress and disruption that power outages can cause. Our crews have been working hard since the weather rolled in, and they will continue to work until all customers are restored. 

When is my power coming back on?

In addition to restoring power, we have teams in the field focused on assessing the extent of damage and what repairs need to be made. As soon as we have estimated restoration times, they will be updated at pse.com/ouagemap. We understand how difficult it is to be without power and want to assure you that our crews will stay in the field until power is restored to every customer. 

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

 

Lake Hills-Phantom Lake 115 kV transmission line

Project overview

PSE built a new 115 kV transmission line between the existing Lake Hills and Phantom Lake substations. This critical upgrade, completed in 2021, was required to increase electric service reliability for more than 12,000 Bellevue residential and commercial customers in the Crossroads, Robinswood, Lake Hills, Eastgate, College Hills and Phantom Lake neighborhoods.

Additionally, we "looped" Lake Hills Substation, meaning it is now connected to two transmission lines instead of one. If one line loses power, the other line will still feed the substation and provide uninterrupted power to customers. By adding another transmission pathway to the electric system, we can continue to supply our Bellevue customers with dependable power for years to come.

Lake Hills Phantom Lake
Map of Lake Hills-Phantom Lake 115 kV transmission line (Download PDF)