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We’re preparing for another round of heavy rain and strong wind beginning early Monday and going through much of the day. We expect to see numerous outages due to the combination of rain, wind and saturated and unstable soil.

We understand how difficult it is to be without power. We have rested crews when possible, staged equipment and stocked trucks. We are also proactively opening local storm bases and our Emergency Coordination Center and are bringing in crews from outside the area. Crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Connect your water heater

The newest generation of electric water heaters are compatible with the SkyCentrics AC CTA-2045 EcoPort Cellular Module , which allows PSE to adjust your water heater’s energy usage.

The SkyCentrics AC CTA-2045 Cellular module can be self-installed in electric water heaters installed after January 1st, 2022 with AC 'slots' in order to enable them to communicate to the internet for control through SkyCentrics applications and the Smart Grid to participate in the PSE Flex program. To be eligible for a free smart water link you must be a current PSE residential customer with electric water heat provided by PSE and have a CTA-2045 capable water heater (standard electric resistance or heat pump water heater installed after January 1st, 2022). Eligible customers may receive up to one (1) free smart water link per customer in a five (5) year period. The smart water link must be installed at a property within PSE’s electric service area. Customers receiving the free smart water link from the PSE Marketplace are automatically pre-enrolled in the PSE Flex program. PSE offers an additional $20 PSE Flex incentive separately to customers* after successful installation of the smart water link and completing enrollment in PSE Flex. Learn more about PSE Flex programs.

*Customers participating in the Time of Use pilot are not eligible for the $20 PSE Flex incentive. Customers already participating in PSE Flex Rewards will be transitioned to an automated PSE Flex program.

Visit PSE.com/Marketplace to get your FREE Smart Water Link from the PSE Marketplace.

If you’ve already received a Smart Water Link, follow the instructions below to set it up.