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March Windstorm Event

We understand how difficult it is to be without power, and we appreciate your patience. Crews continued to make steady progress overnight. Small pockets of customers remain without power in King County, Greenwater, and Skykomish. The plan for today is to continue to assess damage in difficult access areas and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. An additional helicopter patrol is scheduled for later in the morning. We expect to have power restored to our Skykomish customers by today, March 15 at 8 p.m.
  • In King County, crews continue to repair damage to the system throughout the morning. We still expect most customers will have their power restored by today, March 15 at 8 p.m.
  • In Greenwater, Highway 410 remains closed and the combination of deep snow and many fallen trees is preventing crews and equipment from accessing damaged electric equipment. Based on current conditions, restoration efforts could go into Monday. Estimated times of restoration will be updated in the PSE outage map as we are able to reassess for any improvement to travel and access during today's early daylight.

Estimated restoration times by region are available at pse.com/alerts. As crews are assigned to a repair job, the specific time for that outage will be added to the outage map.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Connect your water heater

The newest generation of electric water heaters are compatible with the SkyCentrics AC CTA-2045 EcoPort Cellular Module , which allows PSE to adjust your water heater’s energy usage.

The SkyCentrics AC CTA-2045 Cellular module can be self-installed in electric water heaters installed after January 1st, 2022 with AC 'slots' in order to enable them to communicate to the internet for control through SkyCentrics applications and the Smart Grid to participate in the PSE Flex program. To be eligible for a free smart water link you must be a current PSE residential customer with electric water heat provided by PSE and have a CTA-2045 capable water heater (standard electric resistance or heat pump water heater installed after January 1st, 2022). Eligible customers may receive up to one (1) free smart water link per customer in a five (5) year period. The smart water link must be installed at a property within PSE’s electric service area. Customers receiving the free smart water link from the PSE Marketplace are automatically pre-enrolled in the PSE Flex program. PSE offers an additional $20 PSE Flex incentive separately to customers* after successful installation of the smart water link and completing enrollment in PSE Flex. Learn more about PSE Flex programs.

*Customers participating in the Time of Use pilot are not eligible for the $20 PSE Flex incentive. Customers already participating in PSE Flex Rewards will be transitioned to an automated PSE Flex program.

Visit PSE.com/Marketplace to get your FREE Smart Water Link from the PSE Marketplace.

If you’ve already received a Smart Water Link, follow the instructions below to set it up.