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We understand how frustrating extended outages are and that you are counting on us to get your power restored.

Many customers are waking up to see their estimated restoration times were pushed out overnight. These changes happened for two primary reasons:

  • In some areas, like Whidbey Island and Pierce County, crews found more damage to neighborhood power lines after energizing transmission lines and substations. This additional damage needs to be repaired for power to be restored.

  • Estimated restoration times that had previously been set for midnight last night were set in error. The majority of these midnight ETRs should have been set for today, 12/19 at 11:59 PM – 24 hours later. We know how much you depend on us for accurate information and we deeply regret the error.
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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

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