Skip to main content

Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Sewer clearing safety tips for professionals

When a customer calls

  • Always call PSE at 1-888-225-5773 45-60 minutes before arriving on site. We will promptly meet you at your work site to locate and mark our natural gas pipeline free of charge.
  • Use an in-line video inspection device to determine the source of the obstruction, if possible.
  • Never use a drain rooter to clear a line until the obstruction has been identified.
  • If possible, clear the sewer line from a cleanout located outside the structure.
  • If you find a cross bore, call PSE at 1-888-225-5773.

Suspect a gas leak?

Leave the area immediately and call PSE or 911. Do not use phones near the leak.

Questions?

If you have questions about PSE's cross bore safety program, please email SewerSafety@PSE.com.

YouTube Video