We’re committed to delivering safe, reliable power energy to our customers. Sometimes there are situations beyond our control such as storms, traffic accidents and damage to power lines. We work to restore power as quickly as possible after these events.
We know being without power is inconvenient, and we’re committed to early alerts and quick responses. To help minimize the inconvenience of an outage, we encourage you to:
- Get prepared for any emergency — have a plan and create an emergency kit.
- Download the MyPSE app to track and report power outages in your neighborhood and check on estimated restoration times.
- Stay informed during power outages at the Alerts and advisories page.
- Learn more about outage notifications.
In order to keep our communities and employees safe and healthy, our crews follow proper COVID-19 public health guidelines to make sure we are there for you when the power is out. These additional safety precautions in the office and field could lead to longer restoration times, and we appreciate your understanding and support as we take these necessary steps.
See additional steps you can take to be prepared
Power out? Report an outage
Stay in the know when your power goes out by reporting and tracking estimated restoration times.Learn More
How power gets restored
When outages happen, there is a process we follow that depends on several factors.Learn more
If you come across a downed utility wire of any kind, always assume it’s energized.LEARN HOW
Create an emergency kit
Create an emergency kit that will keep you and your family safe and comfortable during a major power outage or natural disaster – and have it ready before disaster strikes. The following checklist will get you started.More
Rain and strong winds are a regular part of living in Western Washington. Will you be ready?More
Get additional updates on storm preparedness, restoration efforts, safety tips and more via Twitter
Follow us @PSETALK
Official Twitter account for Puget Sound Energy. Washington state's largest energy utility. Power out? Report and track on our mobile app