PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Green with energy

Doing smart things for our customers and the right thing for our planet is what PSE is all about. We’re advancing clean technology and energy efficiency to build a better future. More

Fish friendly

PSE has worked for decades to enhance Washington’s fish populations and mitigate the impacts of PSE hydropower operations on fish. More

The land we love

Protecting habitat, clearing trails, restoring stream banks and planting trees. We want to make our region a better place. More

For the birds

We retrofit our energy facilities and modify our power lines to protect our avian friends. More