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March Windstorm Event

We know being without power is difficult, especially with cold temperatures, and we appreciate your patience. Crews are out in full force working around the clock to make repairs to our electric system as weather has improved and safe access has been established in most areas. We have also brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. Today we were able to patrol the area by helicopter and found extensive damage on the east side of town which still requires repair. Nine crews are actively working to repair damage previously discovered on the west side of town to begin to restore power.
  • In Greenwater, we have identified many areas of damage on the transmission line that serves the area. We do not yet have an estimated restoration time but crews are still actively assessing the extensive damage done to the electric system as we are able. We currently have five crews working in Greenwater to repair accessible damage.
  • In King County, we continue to assess the damage from intense snowfall yesterday. Today we continued to find damage to the system including trees in lines which require removal before repair work can begin. We expect most customers will have their power restored by March 15th at 8 p.m.
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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Flood safety

If you live in a low-lying area near a body of water, you may be in a flood zone. Follow these tips to keep yourself and your family safe.

In the event of a flood:

  • If you smell natural gas, leave the area and call 911 or PSE at 1-888-225-5773 immediately.
  • If your gas meter becomes submerged in flood waters, report it by calling us at 1-888-225-5773.
  • Stay out of flooded basements. Energized wiring or electrical outlets below the water line may pose a hazard.

After the flood:

  • Call PSE at 1-888-225-5773 if flooding causes water levels to cover your natural gas meter. We will need to check the meter and the regulator to ensure it has not been affected by the water. If the appliances themselves were not flooded, they may continue to be used.
  • Appliances that have been flooded must be inspected by a licensed HVAC technician or plumber before they can be used again.
  • If gas was shut off at the meter, it can only be turned back on by PSE.
Flood