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Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

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The PSE app

Be in the know when on the go

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand

Manage your account:

  • Review your account balance, prior month’s charges and pay your bill
  • Pay with a wide selection of payment options: eCheck, PayPal, debit or credit card
  • Securely store your payment options for future use, making it easier than ever to make payments
  • Manage your personal preferences. Sign up for AutoPay, select your desired bill due date, enroll in paperless billing or to receive bill ready notifications by test or email
  • Change or update your account security, including password and security questions
  • Setup payment arrangements
  • Start, stop or move your residential service

Stay informed about outages:

  • View outage status on the map, searching by address, city or ZIP code
  • Easily report an outage
  • Set your preferences to receive outage notifications by email, text or phone

Download the PSE app on the Google Play Store    Download the PSE app on the Apple App Store

View your bill and make a payment

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Review your account summary

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Check for outages in your area

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