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March Windstorm Event

Thank you for your patience while we work around the clock to restore power in the community. Crews are out in full force to make repairs to our electric system. We have brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Intense snowfall today has caused new outages and challenging restoration conditions, including road closures and access issues, in many parts of our service area. Our crews are working through these challenges and will remain at work until every customer is restored. Persistent snowfall is accumulating on trees, leading to repeated branch and tree failures that are blocking established access routes and damaging recently repaired spans of lines. Helicopter patrols remain unavailable because of weather, forcing reliance on foot access where conditions are worsening.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Maintain your piping

Puget Sound Energy owns the natural gas pipelines up to your meter. From there on, they belong to you. It is your responsibility to maintain them.

For example: If any of your natural gas piping runs underground to serve a hot tub, pool, shop, other building or for a natural gas fueled standby generator — or if your meter is located away from the wall of your building — it needs to be maintained by you.

Buried piping that is not maintained may leak or corrode, creating an unsafe condition. Be sure to periodically inspect buried pipes and if the piping is metallic, inspect for corrosion. Make sure repairs are done immediately. A corrosion-control company or a plumbing or heating contractor can help inspect and repair it.

If you plan to excavate near your buried piping, it must be located in advance and the excavation should be done by hand. A private service can help locate your piping for a fee. A list of private locators can be found on the digsafewa.com website. PSE will locate its lines — those running from the street to your meter – for free. To request locates of PSE lines, call 811 at least two business days before you dig.

If you smell natural gas, call PSE 24/7 at 1-888-225-5773 and we will investigate. For emergencies, call 911.