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Severe weather is forecasted for our service area this afternoon and evening. We are closely monitoring conditions and impacts to our system, and are prepared to respond to power outages with increased staffing this afternoon and evening, as soon as it is safe to do so.

As we prepare for storm conditions, we encourage our customers to do the same:

  • Make sure to have emergency supplies on hand at home and in your vehicle, such as extra batteries, flashlights and food
  • Have a battery-powered radio ready to go
  • Charge cell phones and mobile devices in case the power goes out
  • Avoid opening and closing refrigerators and freezers more often than necessary. A closed refrigerator will stay cold for up to 12 hours.
  • Turn off lights and unplug all appliances and sensitive electronic equipment, such as computers, to prevent an overload on your circuits when electric service is restored. Leave one light on to let you know when service returns.
  • Download the myPSE app to track and report outages, check status and get estimated restoration times, or visit pse.com/outagemap 

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Woman at table on computer

Welcome to Ask An Expert- PSE Can Help!

Learn about bill payment assistance, as well as resources PSE and our partners offer to help lower your monthly bill and make your home more energy efficient at low or no cost to you! This information shared is for renters and homeowners.

If you missed the live Ask An Expert event or want to review the information that was presented, see the event recordings here in: English, Spanish (en español), Vietnamese (Tiếng Việt), and Chinese (中国人).

Programs Highlighted:

HELP : Eligible customers can receive up to $1,000 to cover energy bills in times of need.

Home Weatherization Assistance : PSE partners with local agencies to offer income eligible customers free, energy saving upgrades that lower energy use by protecting your home from the elements.

Efficiency Boost : Income-qualified customers can get higher rebates for energy-efficient home upgrades that put long-term savings within reach.

Community Solar : A new renewable energy program that offers 100% local solar energy without having to invest in or install your own solar system