Skip to main content

Friday, Sep. 25, 4:00 p.m.

We understand the stress and disruption that power outages can cause. Crews have been assessing damage and restoring power throughout the day, even as new outages continue to occur.

Today's storm had its greatest impact in Thurston County, where stronger-than-forecast winds and trees with full foliage caused widespread outages. As of this afternoon, approximately 50,000 customers are without power. Crews continue to assess damage, remove hazards and make repairs; efforts include working to restore a transmission outage that impacted three substations. New outages could occur as the weather system moves through our service area.

When will my power be restored? 

We know you need information to make plans. In a storm, it can take at least 24 hours after the weather has passed to provide initial estimated restoration times. Our first step is damage assessment: understanding the extent of damage and determining what repairs are needed. Teams are deployed as soon as conditions are safe, while crews also restore power where repairs can be made immediately.

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts. 

Download the PSE App to track and report outages or visit pse.com/outagemap.


alert 

Safety first:

  • Never touch or go within 35 feet of downed power lines because they might be energized.
  • Call PSE at 1-888-225-5773 or 911 to report problems.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning: Never install or use a generator indoors or in enclosed or partially enclosed areas, even those that are ventilated.

Transmission services

The regulation of wholesale sales of electricity and transmission of electricity in interstate commerce falls under the Federal Energy Regulatory Commission, or FERC. Puget Sound Energy’s electric transmission business operates independently and markets its transmission services using an Open Access Same-time Information System (OASIS). Further information about PSE’s OASIS, Open Access Transmission Tariff (OATT), business standards and practices, standards of conduct, transmission planning, the Western Energy Imbalance Market and Available Transfer Capability (ATC) can be found in the hyperlinks below.

Obtaining wholesale transmission services

To view documents regarding Puget Sound Energy's rules, procedures and practices relating to the provisioning of transmission service:

  1. Go to the PSE OASIS website
  2. Browse through the Business Practices, Standards of Conduct, ATC and other folders in the left-hand menu
  3. Select the documents you'd like to see

Once there, you'll find a number of regularly updated documents from PSE Transmission Services, including:

  • Standards of conduct for transmission providers: PSE's compliance with the Federal Energy Regulatory Commission (FERC) Standards of Conduct, including implementation procedures
  • Transmission credit policy: Information regarding credit review procedures related to obtaining transmission services from PSE
  • PSE's Open Access Transmission Tariff, Attachment L: Information regarding credit review procedures related to obtaining transmission services from PSE
  • PSE critical energy infrastructure information (CEII) request form: Used to request CEII from PSE
  • PSE OASIS Transmission Offering Summary: For transmission customers wishing to verify ATC information

Online resources

OASIS
PSE’s OASIS

OATT
PSE OATT (tariff)

ATCID
PSE’s Available Transfer Capability Implementation Document

Electric Industry Registry
To register as a Transmission Customer

North American Energy Standards Board
Specific information relating to business practices developed by the North American Energy Standards Board (NAESB)

Western Energy Imbalance Market
Enables our ability to buy and sell energy anywhere in the West

PSE transmission contact
Please contact us if you have additional questions