PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
Free tours of Baker River Hydroelectric Project
Learn how the Baker Dam is more than just a source of energy

BELLEVUE, Wash. (6/22/2018) Have you ever wondered how dams work to produce clean, renewable energy? If so, you’ll want to make a reservation to take one of the free tours of the Baker River Hydroelectric Project.

This facility is Puget Sound Energy’s largest hydropower operation, located near the town of Concrete in Skagit County.

On Saturday, July 14, PSE is offering three-hour tours to the public. There’s limited availability and reservations are required.

The buses depart from the Concrete Public Schools building at 7830 S. Superior Avenue at 9:30 a.m., 10:30 a.m., 11:30 a.m. and 1 p.m.

Tour stops include:

  • Baker River Visitor Center where you get an overview of the project
  • Overlook of Lower Baker Dam and powerhouse
  • PSE’s upstream fish trap (adult fish)
  • Upper Baker Dam and floating surface collector (juvenile fish)
  • Baker River fish hatchery and sockeye spawning beds

For reservations, call 360-766-5656 or email To learn more about the facility and the Baker River valley, visit the PSE website .

Children under 16 must be accompanied by an adult. Buses are not wheelchair-accessible; tour participants with limited mobility are encouraged to bring a friend or relative to assist getting on and off of the bus.