PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Pay for Performance

The Pay for Performance (P4P) program maximizes energy savings through capital, operational and maintenance improvements, and behavioral opportunities. This program targets deep retrofits in existing commercial buildings. All proposals require a 15% minimum energy reduction target from capital measures, with an incentive structure that rewards a total building approach to managing your facility’s resources. PSE pays based on how well the building performs after installing the proposed measures.

How to qualify:

  • Minimum 15% savings required from capital improvements
  • Measures may include capital, O&M and/or behavior
  • Incentive amounts up to $0.35/kWh and $5.00/therm
  • Performance incentive of $0.05/kWh and $0.50/therm for savings above the proposed target
  • Up to 50% of incentive can be paid out after implementation of measures (end of year one)
  • Remaining incentive is paid out annually for years two through five

How to apply?

Fill out the application below and email it to the contact listed.
Beth Robinweiler

Download the application > 

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Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

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