PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Utility Energy Service Contract (UESC)

Making it easier for you to reach your goals with a trusted partner

Puget Sound Energy (PSE) wants to make it easy for federal and tribal customers to meet energy, water, and renewables targets established by Executive Order 13693. The new Utility Energy Services Contract (UESC) program offers streamlined development, contracting, and implementation of measures that are typically funded by utility savings. These projects don’t require appropriations or capital budget and are facilitated by PSE.

How does it work?

The program can be broken down into four simple steps:

  1. Workshop – You outline your goals, needs and project criteria. PSE will explain the UESC process and expectations.
  2. Preliminary Assessment – If you choose to move forward, PSE will develop a pipeline of project opportunities by conducting a preliminary assessment. We’ll give you the results of the assessment and work with you to determine the final scope, based on estimated costs and savings.
  3. Task Order – Based on your direction, PSE finalizes the costs through subcontractor bids, project scope, calculations and third-party financing. This information is used to award a task order for the project.
  4. Implementation – PSE provides oversight and transparent reporting to ensure your project goes according to plan. We’ll also ensure that the measures are performing as planned upon project completion.

Why UESC over ESPC?

The UESC is faster than Energy Savings Performance Contracts (ESPC). Federal customers can sole-source work with their trusted utility partner rather than seeking out a brand new partner to do the work. In addition, there are no costly annual performance verification requirements. This results in projects being awarded an average four months faster through UESCs when compared to ESPCs1

1U.S. Department Of Energy Washington Report (slide #38)

Why PSE?

PSE is a trusted partner that has been serving the Puget Sound region’s energy needs for the last 145 years. Our award-winning energy efficiency program has met conservation targets every year since the late 1970s, and has planned customer energy management investments of more than $110 million in 2016. PSE’s staff is experienced in all facets of energy efficiency programs and has worked with federal customers through basic ordering agreements in the past.

PSE also offers unique products and services, including net metering, electric vehicle charging, compressed natural gas, and green power. We are uniquely positioned to partner with our customers to provide the programs and services you need to meet aggressive goals.