PSE Home Energy Assessments
PSE offers convenient options to help you understand and improve your home’s energy efficiency.
With a comprehensive In-Home Energy Assessment, a PSE Energy Guide evaluates your home’s energy use and shares personalized tips and programs to help you save.
Alternatively, you can get quick insights anytime with our Online Home Energy Assessment, which delivers an instant snapshot of your energy use and practical tips to help you lower your energy bills.
In-Home Energy Assessment
PSE’s free In-Home Energy Assessment gives you personalized insights into how your home uses energy—and where you can use less.
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Personalized, in-home guidance
A trained PSE Energy Guide conducts a full home walkthrough—including a look into your attic, crawlspace and everything in between—to identify opportunities tailored to your home’s unique energy usage.
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Custom energy saving report
You receive a clear, visually engaging report with prioritized recommendations and next steps to help you make informed decisions.
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Connection to trusted professionals
When upgrades are appropriate, we’ll link you to PSE Recommended Energy Professionals who understand our rebates and provide high-quality, vetted service.
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Access to rebates and rewards
Learn how other available PSE programs can help you with immediate bill relief, rebates, renewable energy, rewards programs and more.
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Flexible, convenient scheduling
With extended hours and multilingual support, our program is designed to meet your schedule and accessibility needs.
Schedule your assessment
Use our online scheduler to book your In-Home Energy Assessment today!
If you have questions before scheduling, please contact HEA@PSE.franklinenergy.com or call 425-523-9228.
Online Home Energy Assessment
Not able to participate in an In-Home Energy Assessment? We offer a quick and convenient three-step online process to help you understand and control your home’s energy usage.
How it works
- Start by completing an online assessment to determine how energy is used in your home. This should take about 5-7 minutes to complete.
- Next, review the relevant insights and suggested ways to save provided by your online energy assessment.
- Finally, measure and monitor the impact of the changes you make to your overall energy usage by reviewing usage graphs within your myPSE account.
FAQ
General Questions
Is there a cost for a Home Energy Assessment?
No, PSE’s Home Energy Assessments are offered at no cost to eligible customers.
How do I know which type of assessment is right for me (in-home vs. online)?
If you’d like personalized, in-home guidance from a trained Energy Guide, the In-Home Energy Assessment is a good fit. This type of assessment delivers the most accurate results and the most personalized options to help you save energy. If you’d prefer a quick, self-guided option, the Online Home Energy Assessment provides fast insights you can access anytime.
Do I have to make the recommended upgrades the assessments provide?
No. Participation does not require you to complete upgrades. The assessment provides information and recommendations so you can decide what steps, if any, make sense for your home and budget.
In-Home Energy Assessment
What happens during my In-Home Energy Assessment?
A trained Energy Guide will arrive at your home at the scheduled time, wearing Puget Sound Energy / Franklin Energy identification. You’ll walk through your home together, review how energy is used in your home, and discuss opportunities to improve your comfort and energy savings.
Do I need to be home during the visit?
Yes. An adult must be present in the home for the entire appointment.
What areas of my home will the Energy Guide need access to?
Your Energy Guide will need to access key areas such as your heating and water-heating systems, appliances, and the attic or crawlspace (if accessible). Please clear pathways to these areas ahead of time.
Will the Energy Guide perform any construction or repairs?
No. This visit is an assessment only. The Energy Guide will not perform construction, repairs, or equipment installation.
I have pets. What should I do with them during the appointment?
Please secure pets in a crate or behind a closed door to ensure a safe and smooth visit.
What information should I have ready?
It’s helpful to know when your heating or water-heating equipment was installed or when major renovations occurred. Having this information can make the assessment more personalized. Also, please be sure you have a PSE.com online account before your appointment. If that’s not possible, having your most recent PSE bill on hand is helpful for the discussion.
Who conducts the In-Home Energy Assessment?
PSE partners with Franklin Energy to deliver In-Home Energy Assessments. Franklin Energy’s trained professionals have supported PSE programs for over a decade and provide the assessment at no cost to you.
What if I need to reschedule or have any questions about the assessment?
Contact the In-Home Energy Assessment program team at HEA@PSE.FranklinEnergy.com or by calling 425-523-9228.
What is the Online Home Energy Assessment?
The Online Home Energy Assessment asks you a series of questions about your home, appliances, heating and cooling, and energy use habits. Based on your responses, it estimates your home’s energy use in categories, highlighting opportunities to improve efficiency and save energy. It’s perfect for learning more about how to save energy for your personal situation without an in-home visit.
How long does the online assessment take?
The assessment typically takes between 5-7 minutes to complete.
Do I need an online account (myPSE) to complete the Online Home Energy Assessment?
Yes, to complete the online assessment, review your estimated home energy usage profile and review your energy usage, you must login to or create an online, myPSE account.
If there are changes to my home, can I update the online energy assessment?
Absolutely, we suggest you revisit the online assessment annually to make updates, or whenever there are changes in the home that may impact energy usage. Such as number of occupants in the home, when there are changes to existing equipment being used or replacing existing equipment in the home.
Who do I contact if I have questions about the online home energy assessment?
Please visit submit inquiries through this online contact form.
Ask questions, schedule an appointment in person, and more by calling 425-523-9228.
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