PSE | HELP

Home Energy Lifeline Program (HELP)

Let us help get you back on track

Paying bills can be stressful, but we’re here to help. PSE’s Home Energy Lifeline Program (HELP) provides assistance for residential customers to help pay electric or natural gas bills. If you qualify, we’ll credit your account for up to $1,000. To apply, begin your application below to receive the help you need.

If you have already applied you can view your application status.

See if you're eligible!

Find out if you are within the income guidelines before applying by providing the number of people in your household, your household’s net monthly income (income after taxes and program allowed deductions) and the county where you live.

Please select number in household

Please select county

Please enter monthly household income

submit

This is an estimate of program eligibility. PSE does not save or share the information provided. Please apply or enroll to confirm that you qualify.

Learn more about our income guidelines

Eligibility is based on your household’s monthly net income (income after taxes and program allowed deductions), the number of people in your household, and the county you live in. The income guidelines are set at 80% of area median income (AMI) for the county you live in or 200% of the federal poverty level (FPL), whichever is greater.

What’s Income

Alimony/Child Support
Annuities
Capital gains
Dividends
Earned wages/salary
Foster care payments
Military pay
Pensions
Rental income/Royalties
Self-employment income (after expenses)
Social Security
Social Security Disability (SSDI)
Student Aid/Scholarships
Supplemental Security Income (SSI)
Unemployment

What’s not income

Energy Assistance
Income for people in high school or under 18
Income tax refunds/credits
One-time cash gifts
Reverse mortgage
Section 8 or housing subsidies
WIC benefits

Our income guidelines can be found here. If you have any questions about calculating your income, requirements of the program, or need help applying, please contact your local Community Agency to help complete the HELP application process.

Additional financial assistance

You may also qualify for additional assistance programs. In fact, by applying for PSE Help, we will automatically start an application for Bill Discount Rate, our bill discount program.

Both HELP and Bill Discount Rate provide significant discounts to customers who qualify, based on their household size and income. A single application takes two minutes to complete. No additional documentation is required.