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We’re preparing for another round of heavy rain and strong wind beginning early Monday and going through much of the day. We expect to see numerous outages due to the combination of rain, wind and saturated and unstable soil.

We understand how difficult it is to be without power. We have rested crews when possible, staged equipment and stocked trucks. We are also proactively opening local storm bases and our Emergency Coordination Center and are bringing in crews from outside the area. Crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

To meet goals for providing clean, sustainable and affordable energy to all of our customers, PSE launched a Time-of-Use (TOU) pilot program in 2023.

Through the pilot, a limited number of residential electric customers were recruited to enroll in the two-year program to study the impacts of encouraging them to shift when and how they use energy in their homes. The purpose of the pilot is to help us develop a time-of-use rate structure that can effectively shift power use away from peak demand times – to maintain reliability, conserve energy, and potentially drive cost savings for you.

While open recruitment has ended, some residential electric customers may still enroll in a TOU rate plan, pending limited availability. If you already enrolled in the TOU pilot program, you can log in to your PSE account to see more details about your TOU rate plan.

Time-of-Use

The pilot program is now fully subscribed for the purpose of the study. Some residential electric customers may still enroll in a TOU rate plan, however, pending limited availability.

Time-of-Use
When and how you use electricity matters

Time-of-use (TOU) rates are an easy way for electric customers who have the flexibility to shift when they use energy-intensive appliances and electric heating/cooling systems away from “peak” periods to save money on their monthly bill. Peak periods are typically from 7 a.m. to 10 a.m. and 5 p.m. to 8 p.m. on weekdays when demand and costs are highest. On a TOU rate plan, customers will also pay less for electricity during “off-peak” periods and on weekends and holidays.

TOU rate options will be available to more electric customers after completion of the pilot program. Find more ways to increase your efficiency, manage your use and lower your bill at pse.com/lower.

For more information about the Time-of-Use (TOU) pilot program, visit the TOU FAQ page.

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Have questions about TOU? Energy Advisors are here to help.