As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s Safe Start Washington county-by-county phased re-opening approach, PSE is gradually returning maintenance and construction crews back into the field and offices. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain physical distancing while working in the field and offices. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers

Contact us

Help center

Contact form

Use our online form to contact us about non-emergency questions related to your account and for other inquiries.

Customer service


Available during business hours
(Mon-Fri 7:30 a.m. - 6:30 p.m.)
Outside these hours, 24-hour emergency and outage service only.


TTY (for speech and hearing impaired)


TRS (Telecommunications Relay Service)

Business account services

For questions regarding your Business, call 1-888-225-5773 or send an e-mail to

For questions about business energy efficiency programs, call an Energy Advisor at 1-800-562-1482.

Contact our Economic Development team to learn how PSE can help you begin, grow or relocate your business.

Other helpful contacts

Energy Advisors:


Our Locations

Find Pay stations and more.

Bill payment address:

Puget Sound Energy
P.O. Box 91269
Bellevue, WA 98009-9269

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