Contact us
Help center
Contact form
Use our online form to contact us about non-emergency questions related to your account and for other inquiries. For Emergencies, Urgent Matter or Complaints, please call us at 1-888-225-5773.
Customer service
Available during business hours
(Mon-Fri 7:30 a.m. - 6:30 p.m.)
(Mon-Fri 7:30 a.m. - 6:30 p.m.)
Outside these hours, 24-hour emergency and outage service only.
TTY (for speech and hearing impaired)
TRS (Telecommunications Relay Service)
Business account services
For questions regarding your Business, call 1-888-225-5773 or send an e-mail to mybusiness@pse.com.
For questions about business energy efficiency programs, call an Energy Advisor at 1-800-562-1482.
Contact our Economic Development team to learn how PSE can help you begin, grow or relocate your business.
Other helpful contacts
Energy Advisors:
Our Locations
Find Pay stations and more.
Bill payment address:
Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269
