Contact us
Help center
Contact form
Use our online form to contact us about non-emergency questions related to your account and for other inquiries.
Customer service
1-888-225-5773
Available during business hours
(Mon-Fri 7:30 a.m. - 6:30 p.m.)
(Mon-Fri 7:30 a.m. - 6:30 p.m.)
Outside these hours, 24-hour emergency and outage service only.
1-800-962-9498
TTY (for speech and hearing impaired)
1-866-831-5161
TRS (Telecommunications Relay Service)
Business account services
For questions regarding your Business, call 1-888-225-5773 option 3, or send an e-mail to businessaccountservices@pse.com.
For questions about business energy efficiency programs, call an Energy Advisor at 1-800-562-1482.
Contact our Economic Development team to learn how PSE can help you begin, grow or relocate your business.
Other helpful contacts
Energy Advisors:
1-800-562-1482
Our Locations
Find PSE Customer Service offices, pay stations and more.
Bill payment address:
Puget Sound Energy
BOT-01H
P.O. Box 91269
Bellevue, WA 98009-9269
