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We're watching the forecast for strong winds this weekend. We know how difficult it is to be without power. As we make preparations, we encourage you to do so too. Visit pse.com/storm for preparedness tips.

Crews will respond to power outages as long as conditions are safe to do so. If your power goes out, we'll work around the clock to restore it as quickly and safely as possible. 

   

alert 

Safety first.

  • Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.

  • Always use flashlights instead of candles.

  • Be aware of the dangers of carbon monoxide poisoning:

    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: pse.com/en/pages/generator-safety  
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: pse.com/en/pages/carbon-monoxide

  • Never charge your phone or other devices in a running vehicle with the garage door closed.

  • Make sure that natural gas appliances are maintained and operated according to manufacturer recommendations.

Sewer clearing safety tips for professionals

When a customer calls

  • Always call PSE at 1-888-225-5773 45-60 minutes before arriving on site. We will promptly meet you at your work site to locate and mark our natural gas pipeline free of charge.
  • Use an in-line video inspection device to determine the source of the obstruction, if possible.
  • Never use a drain rooter to clear a line until the obstruction has been identified.
  • If possible, clear the sewer line from a cleanout located outside the structure.
  • If you find a cross bore, call PSE at 1-888-225-5773.

Suspect a gas leak?

Leave the area immediately and call PSE or 911. Do not use phones near the leak.

Questions?

If you have questions about PSE's cross bore safety program, please email SewerSafety@PSE.com.

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