Skip to main content

Atmospheric river event

We know how challenging and stressful it can be to lose power, especially when you are already dealing with the impacts of severe weather. We want you to know that we are doing everything we can to restore your service safely and quickly. The additional rainfall from this second major storm worsened the already saturated and unstable soil conditions in our region. Damage has been scattered throughout our service area with Kitsap, North King and Skagit counties being hit the hardest.

Our response teams and additional crews from outside our region are working around the clock as long as it is safe to do so. Above all, safety comes first — please take extra precautions and stay safe out there!

When is my power coming back on? 

We know that you need to make plans. To provide accurate restoration times, we need to assess the extent of the damage and what repairs need to be made. We start damage assessment as soon as it's safe for our teams to be in the field. We will set estimated restoration times once we have an initial assessment of damage.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Wholesale customer transmission instructions

Puget Sound Energy offers firm and non-firm wholesale transmission services in Washington, Oregon and western Montana. The following instructions are required steps in order to obtain transmission services.

Please note that all customers desiring transmission services from PSE are required to use the Open Access Same-Time Information System (OASIS) to submit their requests.

Step one: Make sure you have a D-U-N-S number

Go to the Dun & Bradstreet D-U-N-S Request Service website to request a Data Universal Numbering System (D-U-N-S) number if you do not already have one. For additional information see the About the D-U-N-S Number page on the D&B site.

Note: If you have both a transmission division and a power marketing division in your company, each division will need to have its own unique D-U-N-S number.

Step two: Register as a transmission customer

Complete the form on the OATI (OASIS) webRegistry site.

Step three: Register with OATI (OASIS) webCARES™

Follow the steps for new registrants on westtrans.net.

Step four: Contact PSE

IMPORTANT! Once you have completed the above steps, please contact the transmaster@pse.com and request to become a transmission customer. We will then perform the necessary steps to authorize you to make transmission requests via OASIS.

Step five: Request your service agreement(s)

If you intend to purchase short-term, point-to-point transmission services at any time, you should request a blanket transmission service agreement by following the instructions.

Additional instructions on how to properly use PSE's OASIS, as well as assistance regarding the requesting of transmission and ancillary services pursuant to PSE's Open Access Transmission Tariff, are available by contacting by contacting Supervisor OASIS & Settlements (425) 577-2616.


PSE transmission contact

transmaster@pse.com

Customer Instructions