Skip to main content

Monday, Sep. 28

A weather system is tracking into our region overnight with strong winds forecasted for Kitsap, Island, far Western Whatcom and Skagit Counties. Winds impacting fully flush vegetation this early in the season can lead to a larger than expected number of outages.

We understand how difficult it is to be without power.  Our teams are preparing to respond and we have added staffing overnight and into the morning. Crews will remain in the field to assess damage and restore power as long as it is safe.  If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

As we prepare for storm conditions, we encourage our customers to do the same:

  • Make sure to have emergency supplies at home and in your vehicle, such as extra batteries, flashlights, food and blankets.
  • Have a battery-powered radio ready to go.
  • Charge cell phones and mobile devices in case the power goes out.
  • Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.
  • Find more preparedness tips at pse.com/storm.    

alert 

Safety first:

  • Assume all wires on the ground are energized. Never touch or go within 35 feet of any wire on the ground. Call PSE at 1-888-225-5773 or 911 to report any wire on the ground.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning:
    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: pse.com/en/pages/generator-safety.
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: pse.com/en/pages/carbon-monoxide.
  • Never charge your phone or other devices in a running vehicle with the garage door closed.
PSE, Uplight plug Tesla into expanded home battery program
PSE customers can enroll and receive $1,000

Bellevue, Washington (11/19/2024) Puget Sound Energy (PSE) and Uplight, a clean energy technology company that helps consumers and energy providers conserve, manage, and monetize energy capacity, are excited to announce the expansion of their Flex Batteries program to include Tesla home battery systems. This expansion offers customers more product choices and cash incentives to enroll their home battery system in the program, starting Nov. 14.

PSE’s Flex Batteries program, launched in August, is among the first-of-its-kind in the Pacific Northwest. Eligible battery system owners can earn rewards for partnering with PSE by allowing their battery to be called upon during periods when demand for energy is forecasted to peak, known as “Flex Events.” By enrolling in PSE Flex Batteries, customers can earn a one-time $1,000 enrollment incentive and a yearly reward of up to $500 for continued participation.

“We are constantly looking for innovative ways to give our customers more choice and control over how they use energy,” said PSE's Chief Customer Officer Aaron August. “Through seamless integration with smart home technologies such as smart thermostats, EV chargers and now home battery systems, customers can save money while playing an increasingly important role in easing strain on the energy grid during heat waves and cold snaps.”

Since 2022, PSE and Uplight have collaborated on PSE’s energy savings programs, known as PSE Flex. These programs help manage energy demand at times of peak use, such as extreme heat or cold. By participating in PSE Flex demand response events, customers can earn rewards via digital gift cards and rebates.

PSE and Uplight have seen about 70,000 new customers enroll in PSE Flex programs since launching last year. And overall, more than 600,000 customers participated at peak in one of the many programs within the PSE Flex portfolio last year.

“We’re excited for this opportunity to engage Tesla battery owners and put their assets to work to support PSE’s grid resilience and decarbonization goals,” says Gisela Glandt, VP of Virtual Power Plants at Uplight. “With intuitive incentives and a simple, user-friendly customer portal, we anticipate strong enrollment and participation in this program.”

PSE plans to roll out additional enhanced incentives to help with the upfront equipment and installation costs to eligible customers this fall. Customers can read more about Flex Batteries here.



Puget Sound Energy is proud to serve our neighbors and communities in 10 Washington counties. We’re the state’s largest utility, supporting approximately 1.2 million electric customers and 900,000 natural gas customers. We’re undergoing the most significant transformation in our history as we strive to meet some of the most ambitious clean energy laws in the nation, while delivering on our customers’ expectations for safe and reliable energy.
For more about us and what we do, visit pse.com. Also follow us on Facebook and Twitter.

Uplight is a clean energy technology company creating a new source of energy by harnessing the collective power of distributed energy assets.
The company’s best-in-class energy customer experiences and AI-powered flexibility management solutions help conserve, deploy, manage, and monetize energy capacity for customers, energy providers, and grid asset owners.
With Uplight’s AI-driven platform, not only are grid-connected assets smarter, but power providers can build, own, and operate virtual power plants (VPPs), microgrids, and other resources to participate in scalable energy capacity markets.