Do I qualify?

General qualifications

• You must use a contractor who is a PSE Recommended Energy Professional (REP) or PSE Trade Ally to complete the installation. You may not use an out-of-network contractor or complete the work yourself.
• You must be a current PSE single-family¹ residential electric customer, Single-family new construction, multifamily (five or more attached units) and commercial accounts are not eligible.
• Your primary and current heating system must be a centrally ducted all-electric air-source heat pump that is outside of its original manufacturer’s warranty period.
• Your current primary heating system must use electricity supplied by PSE to qualify.
• No other primary heating type qualifies. For example, furnaces, boilers, or wall heaters that use electricity, natural gas, propane, or oil are not eligible. Zonal electric resistance heating, ductless heat pumps, and dual-fuel heat pump systems with natural gas or propane auxiliary heat are also not eligible.
• Rebates are only available on new, qualifying equipment.
• Cannot be combined with any other rebates except where noted.
• Must install to comply with all federal, state and local code requirements.
• Rebate must be applied after tax is calculated and cannot exceed the post-tax purchase price of any rebated product.

Additional requirements

• Your new system must be an AHRI-certified, centrally ducted, all-electric air-source heat pump.
• Ductless heat pumps are not eligible.
• Your new system must meet both of the following cold climate performance thresholds:
• COP at 5°F ≥ 1.75
• AHRI rated capacity at 5°F ≥ 70% of AHRI rated capacity at 47°F
• It must meet or exceed the current national energy efficiency standard for residential heat pumps.
• Installers should design, size, and select heat pump systems appropriate to the needs of the home.
• If auxiliary heat is included, it must be electric. Dual-fuel systems are not permitted as either existing or new equipment.
• Compressor lockout must be disabled. If a compressor lockout is required by system controls, the recommended lockout temperature is 0°F or below.
• If included, electric resistance auxiliary heat must be locked out using an outdoor ambient temperature sensor or weather-informed control.
• Auxiliary heat must not operate when outdoor temperature is above the configured lockout setpoint.
• Recommended lockout: 35°F or below.
• Defrost cycles and emergency/fault operation are permitted at any outdoor temperature.

• Guidance on thermostat programming must be provided to residents to prevent unnecessary use of auxiliary or emergency heat.
• Auxiliary electric resistance heat automatically engages when the heat pump needs help meeting the home’s heating load (e.g., during very cold weather or rapid temperature changes).
• Emergency heat is a manual thermostat setting that bypasses the heat pump entirely and runs only the electric resistance heat. It should only be used in cases of heat pump failure or maintenance, not for normal heating.
• Deep thermostat setbacks are unnecessary with heat pumps and can often lead to higher electricity usage and decreased comfort. Consider setting back your thermostat no more than 2-3 degrees at night or when you leave home.

• Refrigerant from the existing heat pump should be properly recovered. Installers should capture and transfer the refrigerant to an authorized recycling or disposal facility.

You may also qualify for a higher rebate if you live in a manufactured/mobile home. Learn more.

Learn more about rebates for multifamily buildings, apartments, or condos.

*PSE Trade Allies and Recommended Energy Professionals (REPs) are independent contractors and have no authority to enter into any obligations (written, implied, or oral) on behalf of PSE. While contractors pledge to maintain a high level of customer service and satisfaction, PSE cannot and does not warrant products, installations, or service work performed by Trade Allies/REPs.