Do I qualify?

General qualifications

• You must use a contractor who is a PSE Recommended Energy Professional (REP) or PSE Trade Ally to complete the installation. You may not use an out-of-network contractor or complete the work yourself.
• You must be a current PSE single-family¹ residential electric customer. Single-family new construction, multifamily (five or more attached units) and commercial accounts are not eligible.
• Equipment installed in manufactured homes must apply on a different rebate application. Please visit pse.com/rebates/manufactured-homes.
• Customers with existing natural gas forced air furnaces or natural gas boilers are not eligible for heat pump conversion rebates.
• Rebate application must be submitted within 30 days of purchase.
• Rebates only available on new, qualifying equipment.
• Equipment that is replaced under warranty will not be eligible for second rebate.
• One rebate per qualified single-family residence.
• Cannot be combined with any other rebates except where noted.
• Must install to comply with all federal, state and local code requirements.
• Rebate cannot exceed the pre-tax purchase price of any rebated product.

Additional requirements

• Your primary and current heating system must be a centrally ducted air-source heat pump.
• Your new ducted heat pump system must be AHRI certified, with a minimum COP at 5°F of ≥1.75 and a capacity at 5°F of ≥70% of rated capacity at 47°F.
• It must meet or exceed the current national energy efficiency standard for residential heat pumps.
• Installers should design, size, and select heat pump systems appropriate to the needs of the home.
• The compressor lockout temperature setting must be disabled. If that is not possible, the compressor lockout temperature must be set at or below the system balance point.
• Electric resistance auxiliary heat must be locked out so it does not operate when the heat pump compressor can still meet the home’s heating load efficiently (defrost cycles or compressor failure excluded).
  • To maintain comfort and system efficiency during rapid temperature changes or large thermostat adjustments, recommended lockout temperature is at 5°F above balance point.
  • If lockout temperature is set greater than 5°F above the balance point, installers must provide clear justification for this with the rebate application.
• Guidance on thermostat programming must be provided to residents to prevent unnecessary use of auxiliary or emergency heat.
  • Auxiliary electric resistance heat automatically engages when the heat pump needs help meeting the home’s heating load (e.g., during very cold weather or rapid temperature changes).
  • Emergency heat is a manual thermostat setting that bypasses the heat pump entirely and runs only the electric resistance heat. It should only be used in cases of heat pump failure or maintenance, not for normal heating.
  • Deep thermostat setbacks are unnecessary with heat pumps and can often lead to higher electricity usage and decreased comfort. Consider setting back your thermostat no more than 2-3 degrees at night or when you leave home.
• Refrigerant from the existing heat pump must be recovered in full compliance with all federal and state regulations. Installers must capture and transfer refrigerant to an authorized recycling or disposal facility, and submit photographic proof with the rebate application. Three photos are required, and each photo must include customer address (shown on a work order, application form, or handwritten note):
  • Equipment nameplate
  • System pressure readings before and after recovery (pressure gauges clearly visible)
  • Recovery cylinder pressure before and after recovery (pressure gauges clearly visible)

You may also qualify for a higher rebate if you live in a manufactured/mobile home. Learn more.

Learn more about rebates for multifamily buildings, apartments, or condos.