PSE | Bill and Weatherization Assistance

Bill payment and weatherization

Assistance for income-eligible customers

PSE HELP (Home Energy Lifeline Program)

This program provides qualified customers with additional bill-payment assistance beyond the Washington state LIHEAP program.

You can begin your application by clicking the button below.

GET STARTED

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PSE Weatherization Assistance Program

PSE’s weatherization program helps protect your home and its interior from external elements including the cold climate. This income-based program provides free upgrades for single family homes, manufactured homes or eligible apartment buildings. Upgrades include: Insulation, roof repairs, duct sealing and much more.

How to qualify for HELP and Weatherization Assistance

Get started or contact your local agency
Make an appointment
Your local agency will work on your qualification and determine energy bill award and home upgrade eligibility

About our programs

Puget Sound Energy offers two programs: PSE HELP (Home Energy Lifeline Program) and Weatherization Assistance.

PSE HELP provides funds you can use to pay your energy bills.

Weatherization Assistance Program can provide you with free home upgrades and repairs that will keep your bills low and your home healthy all-year-long.

Eligibility for both programs is based on your income and the number of people that live in your home.

LIHEAP program

The federal Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance to eligible low-income households to help pay their winter heating bills.

Salvation Army Warm Home Fund

Help those in need with short-term bill payment assistance to PSE customers facing financial difficulties. Administered by The Salvation Army, the fund includes voluntary contributions from PSE's customers, employees and investors. To donate to the Warm Home Fund, include a little extra in your next PSE bill payment; just specify the amount on your online payment page or payment stub.

DONATE NOW

Income guidelines

You may qualify for PSE HELP and LIHEAP programs if your net monthly income does not exceed the limits listed in the table below:

Use these numbers as a guide only. Contact your local agency to begin the application process or get help with questions.

TIP⁚ If you do not qualify for HELP at this time, ask your agency about Weatherization.

Number of Persons in Household	PSE HELP Maximum Monthly Net Income Limit* *Valid 10/1/19—9/30/20*	Federal LIHEAP Qualifying Monthly Net Income Limit *Valid 10/1/19—9/30/20*	PSE Weatherization Assistance Qualifying Monthly Adjusted Gross Income Limit
1	$1,561	$1,301	$2,386
2	$2,114	$1,762	$3,210
3	$2,666	$2,222	$3,854
4	$3,219	$2,682	$4,588
5	$3,771	$3,143	$5,323
6	$4,324	$3,603	$6,057
7	$4,876	$4,064	$6,194
8	$5,429	$4,524	$6,332
9	$5,981	$4,984	$6,470
10	$6,534	$5,445	$6,607

* After taxes and other authorized deductions. Other conditions apply. If your situation is different, please call.

Find my local agency

Find the agency in your County and contact them to qualify for HELP or Weatherization.

Agency name	Phone	Services
Island County
The Opportunity Council	360-679-6577 1-800-317-5427	HELP Weatherization
King County
Multi-Service Center (for South King)	253-517-2263	HELP
Hopelink (for North and East King) hopelink.org/energy	425-658-2592	HELP
The Byrd Barr Place (Seattle residents) byrdbarrplace.org	206-486-6828	HELP
Seattle Office of Housing (Seattle residents) seattle.gov/housing	206-684-0244	Weatherization
King County Housing Authority	206-214-1240	Weatherization
Kitsap County
Kitsap Community Resources	360-479-1507 360-473-2045	HELP Weatherization
Kittitas County
HopeSource	509-925-1448	HELP Weatherization
Lewis County
Community Action Council of Lewis, Mason and Thurston counties	360-736-1800 ext. 4100	HELP
	360-438-1100 ext. 2100	Weatherization
Pierce County
Pierce Co. Human Services	1-855-798-4328	HELP
	253-798-4400 ext. 3	Weatherization
Metropolitan Development Council (Tacoma residents)	253-572-5557 253-593-2336	HELP Weatherization
Skagit County
Community Action of Skagit County	360-428-1011	HELP
Housing Authority of Skagit County	360-757-6509	Weatherization
Snohomish County
Snohomish Human Services Department	425-388-3880 425-388-7205	HELP Weatherization
Thurston County
Community Action Council of Lewis, Mason and Thurston counties	360-438-1100 ext. 1144 1-800-878-5235	HELP
	360-438-1100 ext. 2100	Weatherization
Whatcom County
The Opportunity Council	360-255-2192 1-888-586-7293	HELP Weatherization