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October Windstorm

We understand the stress and disruption that power outages can cause and we appreciate your patience as we work to restore power as quickly and safely as possible.

Crews have made excellent progress, and we expect the majority of customers to have power restored overnight. There will be some customers, mostly in Pierce and Thurston Counties, where it will take longer to restore power. Areas of focus in Thurston County include Boston Harbor, Pattison and Black Lake, downtown and southeast Lacey. In Pierce County, crews are patrolling lines serving Carbonado and Wilkeson, removing downed trees and restoring power. Crews are also working in the Rhodes Lake area, where damage is still considerable.

The outages that are likely to remain into tomorrow will affect smaller, more localized, groups of customers. These take time to repair as crews go from site to site to make repairs and restore power. Crews will continue to work around the clock until power is restored to all customers.

We are also watching the weather forecast and the potential for strong winds tonight in East King and Pierce counties. High winds could increase the number of outages or might delay current restoration efforts if conditions are not safe for our crews to continue to work for a period of time.


 
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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Ask an Energy Advisor

Have questions about PSE Up & Go Electric EV charger programs? We're here to help. Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.

Charging with PSE Up & Go Electric

As we continue to work toward a better energy future, you may notice PSE Up & Go Electric charging stations popping up where you live, work and shop. Here’s everything you need to know about our new electric vehicle charging network.

Why charge with us

We’re committed to carbon reduction and supporting the growth of electric transportation in our region. One way we’re doing that is by making it easier for drivers to charge their EVs at home, at work and in public. Our Up & Go Electric charging stations are:

  • Fast and reliable featuring the newest chargers and regular maintenance by PSE
  • Greener because we match every public station charge with 100 percent renewable energy
  • Easy to use with simple mobile payment options and clear pricing
  • Worry free including multiple connectors to fit any type of EV

Where to find our public charging stations

We’re creating a network of public charging stations for electric vehicle drivers throughout our service area. Here’s where you can find them:

  • The Hub at Lacey, 676 Woodland Square Loop SE in Lacey, Wash.
  • Plaza by the Green, 24437 Russell Rd. in Kent, Wash.
  • The Community Food Co-op, 315 Westerly Rd. in Bellingham, Wash.
  • Downtown Olympia, 201 Simmons St. NW in Olympia, Wash.
  • Cap Sante Marina, 1019 Q Ave. in Anacortes, Wash.
  • Old Cannery Furniture Warehouse, 13608 Cannery Wy in Sumner, Wash.
  • 76 Station, 4650 Werner Rd. in Bremerton, Wash.
  • North Creek Plaza, 18438 120th Ave. NE in Bothell, Wash.

PSE Charging Map thumbnail
Click to download a FULL MAP of PSE's public charging network.

  • How to use our charging stations

    Charging with PSE Up & Go Electric is simple.

    1. Download the EV Connect app (Apple, Android)
    2. Connect your EV to the charge port
    3. Use the app’s “charge” screen to scan the charger’s QR code – or manually enter the charger’s ID number – and click “go”
    4. On the app, select the connector number (if applicable) and click “start charge”
    5. When you’re finished charging, click “stop charge” on the app
    6. Unplug the charging cable and reinsert it into the cable holster

    Don't want to download the app? Call the toll-free number on the charger and pay over the phone.

  • PSE public charging stations
    Electric Vehicle Chargers

    While PSE Up & Go Electric charging stations can be found at workplaces and multifamily properties throughout our service area for the designated use of their employees and residents, our public charging stations are open to all drivers and feature a mix of DCFC and Level 2 charging ports for fast and reliable charging for multiple vehicles. Up & Go Electric public charging stations are located near major travel routes and shopping destinations in our service area.

  • Charging station pricing

    While the cost to charge at our workplace and multifamily charging stations is set by the business or property management, PSE controls pricing at its public charging stations.

    The cost to charge at an Up & Go Electric public charging station is $0.42/kWh for a DC fast charger and $0.28/kWh for a Level 2 charger. These rates reflect the market average for our region.

    Basing our prices on kilowatt hours used – rather than time spent charging – ensures rates are more equitable for all drivers, regardless of their EV model.

    Our public stations also charge an idle fee of $0.40/minute for vehicles that remain connected 10 minutes after their charging session has concluded.

  • Meet our chargers
    DC Fast Charger

    DC Fast Charger

    DC Fast chargers will fully charge your electric vehicle in about an hour. They can be found at public charging stations.

    Level 2 Charger

    Level 2 - Public/Workplace

    Level 2 - Residential

    Level 2 chargers add 10-25 miles of range per hour of charging. They can be found at workplace and public charging stations.

  • What makes PSE public chargers green

    PSE Up & Go Electric public charging stations are a greener way to charge when on the go. Energy purchased at these stations is matched with 100 percent renewable energy. That means not only are drivers reducing their emissions by choosing to drive an electric vehicle, they’re also investing in a better energy future every time they charge.

  • Customer service + support

    For customer service or technical support, please call 1-866-816-7584 or email driver_support@evconnect.com.