PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response

Puget Sound Energy substation upgrades

Buckley Substation

2020 Updates

PSE will work with local, state and federal agencies to acquire the necessary permits for a potential 2021 construction timeline.

Project overview

Buckley timeline: Permitting process 2020 - Construction 2021 - Restoration and mitigation 2022

To increase reliability and meet growing customer demand for power, PSE is building a new substation in Buckley off 112th St E and demolishing the old substation. This work will ensure continued, reliable electrical service to PSE customers, and will enable future operational and maintenance flexibility for PSE crews. This project is part of the larger electric reliability improvement effort which includes several electric upgrade projects from Krain Corner through Electron Heights. The new Buckley substation will increase the capacity and reliability for nearly 5,000 customers in the Buckley and Enumclaw areas.

It's our goal to minimize construction impacts as much as possible. Our construction methodology was chosen to minimize impacts to the natural habitat and nearby wetlands, as well as to the corridor itself. After each stage of construction is complete, we will progressively restore the site back to its original condition.