As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

With Governor Inslee’s phased reopening of select aspects of our community and economy, such as the construction sector, PSE is gradually returning maintenance and construction crews back into the field. PSE’s highest priority is the health and safety of our employees and communities. As such, we continue to adhere to current CDC guidance regarding COVID-19 while working in our community.

We are requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

Residential Customers
Small Business Customers
Millions in bill-payment assistance dollars still available
More than 18,000 households have already received $8.1 million this winter

BELLEVUE, Wash. (2/26/2018) After experiencing some of the lowest February temperatures on record, Puget Sound Energy is reminding customers help is available to pay their heating bills. More than $10 million remains available to income-eligible households.

More than 18,625 PSE customers already have received a total of $8.1 million this winter through the federal Low Income Home Energy Assistance Program, or LIHEAP, and from PSE’s Home Energy Lifeline Program, or HELP.

“PSE is committed to helping families in need,” said Greg Zeller, PSE’s director of Customer Care. “Customers may be dealing with higher energy bills during these winter months, and we want them to know that they may qualify for bill-payment assistance as well as weatherization grants. We encourage anyone who is income-eligible to contact their community agency to apply for this available assistance.”

PSE also provides weatherization funds to income-eligible households who heat their primary space and water with electricity or natural gas.

A family of four with a monthly gross income of $4,337 is eligible for weatherization grants to install effective home energy efficiency upgrades, including insulation, sealing of leaks around windows and doors and seams in heating ducts. The average weatherization assistance grant for PSE households is nearly $3,000.

Another program, The Salvation Army Warm Home Fund, helps PSE customers who need emergency, short-term utility bill assistance. Through voluntary contributions from PSE customers and employees, the fund this winter already has reached the largest amount raised since it began in 1982. So far, the Warm Home Fund has raised more than $704,000 and served more than 2,700 households. PSE customers should contact their nearest Salvation Army district office for more information about the Warm Home Fund.

For information about qualifying for bill-payment and weatherization assistance grants, PSE customers should call 1-866-223-5425 for contact information about their community assistance agency, also here on PSE’s website.