PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

PSE Covid-19 Response
 

Boiler rebate

For natural gas customers

Receive a $350 rebate from PSE when you purchase an AHRI Certified® or ENERGY STAR® qualified high-efficiency natural gas boiler for your home.

Do I qualify?


customer requirements
Customer requirements
  • You must be a current PSE residential natural gas customer.
  • You must have an online PSE account to apply online.
  • You will need an electronic image of your paid installation invoice or purchase receipt for your installed product(s).
appliance
Equipment requirements
  • You must install an AHRI Certified or ENERGY STAR qualified natural gas boiler with an annual fuel utilization efficiency (AFUE) rating of 95 percent or higher.
  • Indirect water heaters installed off of your equipment are not eligible for additional rebates. However If your new boiler is the primary heating source AND provides direct domestic hot water to your home, please visit our Integrated space and water heating rebate.
  • This rebate is only available on new, qualifying equipment.
  • For a list of qualified products, please visit ENERGY STAR
rebates requirements
Rebates requirements
  • This rebate is only available on new, qualifying equipment.
  • Your rebate application must be submitted within 30 days of equipment installation.
Boiler facts

A boiler heats water to supply your home with hot running water and heated air. Its energy efficiency is indicated by an annual fuel utilization efficiency (AFUE) rating, which measures what percentage of energy the boiler effectively converts to heat. Hot-water boilers are generally more energy-efficient than steam boilers, which tend to operate at higher temperatures.



ask advisor
ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



info construction
FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.