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March Windstorm Event

We know being without power is difficult, especially with cold temperatures, and we appreciate your patience. Crews are out in full force working around the clock to make repairs to our electric system as weather has improved and safe access has been established in most areas. We have also brought in additional crews to help us assess damage and restore power as quickly and safely as possible.

Below are updates and current estimated restoration times for hard-hit areas:

  • In Skykomish, crews continue to work on the electric system that feeds the town from the west. Today we were able to patrol the area by helicopter and found extensive damage on the east side of town which still requires repair. Nine crews are actively working to repair damage previously discovered on the west side of town to begin to restore power.
  • In Greenwater, we have identified many areas of damage on the transmission line that serves the area. We do not yet have an estimated restoration time but crews are still actively assessing the extensive damage done to the electric system as we are able. We currently have five crews working in Greenwater to repair accessible damage.
  • In King County, we continue to assess the damage from intense snowfall yesterday. Today we continued to find damage to the system including trees in lines which require removal before repair work can begin. We expect most customers will have their power restored by March 15th at 8 p.m.
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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Online energy assessment

PSE offers a quick and convenient 3-step process to help you understand and control your home’s energy usage.

  1. Start by completing an online assessment to determine how energy is used in your home. This should take about 5 to 7 minutes to complete.

  2. Next, review the relevant insights and suggested ways to save as a result of your online energy assessment.

  3. Finally, measure and monitor the impact of changes you make on your overall energy usage by reviewing usage graphs within your myPSE account.

Example

Annual Energy Usage

The largest cost is heating.
Home Energy Assessment - Energy Use

This estimate is based on information you provided about your home.


Home Energy Assessment

Note: The amounts shown here are usage charges only. They do not include taxes, basic charge or fees, so they may not match your total billed amounts each month.

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If you don't currently have one, you can easily create an online account, even if you don't have your account number available.

PSE also offers a variety of rebates for energy efficient products and services.

If you are ready to move forward with improving the comfort and efficiency of your home, you can request a referral to a PSE Recommended Energy Professional (REP) to help you with your project.

In-home energy assessments

Previously, PSE offered an in-person service where an assessor would physically come out to evaluate your home and suggest ways to save energy. PSE is unfortunately unable to deliver that service at a reasonable cost. Currently, there is no plan to restart the program, but PSE is considering how in-home services may be designed cost-effectively.

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ASK AN ENERGY ADVISOR

For personalized advice, contact an Energy Advisor or call 1-800-562-1482.