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Thank you for your patience and understanding as we have battled severe weather damage for the last week. We apologize for the delay in restoring power to all of our customers and want our customers to know we are committed to restoring power as quickly and safely as possible.

The majority of customers will be restored by midnight tonight. There are pockets of complex restoration work primarily related to unstable soil, access issues, and flooding that may take longer to restore. Our crews will continue to work around the clock until the last customers are restored.

As we know more, estimated restoration times will be updated on the outage map at pse.com/outagemap.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Puget Sound Energy reliability project

Whidbey Island vegetation management project complete

Project overview

Between 2007 and 2019, our vegetation management crews trimmed and/or removed trees along 129 miles of transmission lines across Whidbey Island (see map).

Historically, fallen trees and tree limbs have been the main cause of power outages on the island. This was particularly evident during the winter of 2006 when fierce rains and winds caused trees and branches to fall into transmission lines and knock out power to the entire island. Accordingly, PSE accelerated its efforts on Whidbey Island and improved our system's reliability by proactively working to reduce tree-related outages in our transmission corridor. Based on a comprehensive review of outage history and an independent review  of our storm response and procedures, PSE identified specific existing transmission line corridors where the removal of trees with a mature height of 25 feet or more could improve service reliability.

This initiative was a unique, multi-year effort to improve electric reliability on Whidbey Island through enhanced vegetation management. Priority for vegetation removal was given to line segments with the greatest risk of tree-related outages.

What is vegetation management?

Vegetation management involves a variety of programs and techniques designed to protect power lines from the impacts of nearby trees. These programs may include pruning, tree removal, herbicides and smart planting practices. All actions are taken to keep the public safe and the lights on.

Want to know more?

If you have any questions about PSE's vegetation management process or policies please call 1-888-225-5773 or visit our tree trimming FAQ.




Contact us

We welcome your questions and comments! Please contact:
Bob Parker
Project Manager
1-888-404-8773
MajorProjects@pse.com

Learn more