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Fire Weather Forecasted 

Due to current weather forecasts, a Red Flag Warning has been issued for Kittitas Valley. As part of PSE’s wildfire safe operations, we will be turning on system settings that are more sensitive to potential hazards. These sensitive settings will be activated early Saturday afternoon and will remain in effect as long as elevated wildfire risk conditions persist.

Enhanced Powerline Settings are designed to help keep you safe, but they may result in unplanned power outages.

This is NOT a Public Safety Power Shutoff (PSPS), where we proactively turn off power in advance of severe weather. You may hear about PSPS actions being considered in other parts of Central Washington. However, forecasts for Kittitas indicate higher relative humidities than surrounding areas, which helps reduce wildfire risk.

For more information or to report a power outage, visit PSE’s Outage map.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Flex EV Customer Support Contacts


I enrolled my EV home charger into the program

I enrolled my EV home charger into the program

For general questions

For questions about incentives

Chargepoint

 

Customer service is managed by Uplight

Email: support@pseflex.com
Phone: 1-888-793-9347

 

You can see your current inventives in the FlexSaver portal. If you have additional questions, refer to customer service contact on left.

Emporia

Wallbox

I enrolled my vehicle into the program

I enrolled my vehicle into the program

For general questions

For questions about incentives

Acura

Customer service is managed by Honda/Acura

Email: support@emporiaenergy.com
Phone: 1-844-367-6742

Applies only to Honda/Acura drivers who have a Honda/Acura-branded EV home charger and enroll through their charger manufacturer

Incentives distribution and support is provided by ChargeScape.

Email: support@evchargingrewards.com

BMW

Customer service is managed by BMW

Email: bmwconcierge@bmw.com
Phone: 1-855-236-1025

Ford

Customer Service is managed by Ford.

Sign up for 24/7 text support
Phone: 1-800-392-3673

Honda

Customer service is managed by Honda/Acura

Email: support@emporiaenergy.com
Phone: 1-844-367-6742

Applies only to Honda/Acura drivers who have a Honda/Acura-branded EV home charger and enroll through their charger manufacturer

Alfa Romeo

Customer service is managed by Uplight

Email: support@pseflex.com
Phone: 1-888-793-9347

You can see your current incentives in the FlexSaver portal. If you have additional questions, refer to customer service contact on left.

Audi

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