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We're closely monitoring this week’s weather forecast, which calls for stormy weather with widespread moderate to heavy rain and wind.

The National Weather Service has issued a Wind Advisory, Flood Warning, and Coastal Flood Advisory affecting different parts of our service area. Beyond the potential for power outages caused by high winds and saturated soil conditions, flooding and landslides may also impact our natural gas infrastructure.

We understand how difficult it is to be without power. Our teams are prepared to respond, and crews will remain in the field to assess damage and restore power as long as it is safe. If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Flex EV Customer Support Contacts


I enrolled my EV home charger into the program

I enrolled my EV home charger into the program

For general questions

For questions about incentives

Chargepoint

 

Customer service is managed by Uplight

Email: support@pseflex.com
Phone: 1-888-793-9347

 

You can see your current inventives in the FlexSaver portal. If you have additional questions, refer to customer service contact on left.

Emporia

Wallbox

I enrolled my vehicle into the program

I enrolled my vehicle into the program

For general questions

For questions about incentives

Acura

Customer service is managed by Honda/Acura

Email: support@emporiaenergy.com
Phone: 1-844-367-6742

Applies only to Honda/Acura drivers who have a Honda/Acura-branded EV home charger and enroll through their charger manufacturer

Incentives distribution and support is provided by ChargeScape.

Email: support@evchargingrewards.com

BMW

Customer service is managed by BMW

Email: bmwconcierge@bmw.com
Phone: 1-855-236-1025

Ford

Customer Service is managed by Ford.

Sign up for 24/7 text support
Phone: 1-800-392-3673

Honda

Customer service is managed by Honda/Acura

Email: support@emporiaenergy.com
Phone: 1-844-367-6742

Applies only to Honda/Acura drivers who have a Honda/Acura-branded EV home charger and enroll through their charger manufacturer

Alfa Romeo

Customer service is managed by Uplight

Email: support@pseflex.com
Phone: 1-888-793-9347

You can see your current incentives in the FlexSaver portal. If you have additional questions, refer to customer service contact on left.

Audi

Chrysler

Dodge

Fiat

Hyundai

Jaguar

Jeep

Kia

Land Rover

Lexus

Mazda

Nissan

Porsche

Subaru

Tesla

Toyota

Volkswagen