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Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Events PSE-Flex logo

Sign Up and learn more about PSE Flex. By taking small actions to reduce your energy use during Flex events, you help to lessen the need for less-efficient, temporary power sources. Plus, it can save you money. Once you sign up, be sure to check your email.

Flex Smart
Flex Smart

Do you own a Wi-Fi-enabled smart thermostat? Before demand peaks, your temperature will automatically adjust by a few degrees, with no other action required on your part.

  • Get up to $50 for each device you enroll
  • Receive at least $10 each year you stay enrolled

Flex Rewards
Flex Rewards

Don’t have a smart thermostat? No problem! PSE will notify you on days when we expect high demand, and you’ll earn money back based on how much electricity you save.

  • Get $25 for enrolling
  • Earn $1 per kWh you save during Flex events
  • Receive $15 each year you stay enrolled

Flex EV
Flex EV

If you charge your electric vehicle at home, your charging will temporarily pause during Flex events. Sign up through your vehicle’s onboard telematics or through your Level 2 charger.

  • Get $50 for enrolling
  • Earn $0.50 per kWh you save during Flex events

Flex Batteries
Flex Battery

Do you own a home battery storage system? Earn money by partnering with PSE and allowing your battery to be called upon during Flex Events, with no action or behavior change required.

  • Get $1,000 for enrolling (per battery)
  • Get up to $500 per year for participating in Flex events


Questions about PSE Flex? Contact us at flex@pse.com

Sign Up and learn more about PSE Flex.