Skip to main content

The second severe weather event in just over a week is now impacting our service area. Heavy rain and strong winds, combined with already saturated and unstable soil from last week's flooding, are causing power outages with more expected to come throughout the day.

We understand the stress and disruption that power outages can cause. We know you are counting on us. We mobilized response teams in advance and additional crews from outside our region are deployed and working alongside our teams. These crews will work around the clock assessing damage and restoring power as quickly as possible.

Above all, safety comes first - please take extra precautions and stay safe out there!

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


   
alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Get $50 or more

for helping make the energy grid more stable and reliable when you join Flex EV



Supported vehicles:
BMW, Hyundai, Jaguar, Kia, Land Rover, Lexus, Nissan, Tesla, Toyota, Volkswagen

Supported chargers:
Chargepoint, Wallbox, EvoCharge

PSE Flex

It’s simple: Delay charging your electric vehicle when energy demand is high

  • Participation is always voluntary
  • Many brands and models supported
  • Get $50 upfront
  • Earn $0.50 per kWh energy saved

“I’m delighted so far to be part of these programs. Honestly, it has made no significant changes to my lifestyle, and if I can help in this way, then why not?”
Sunil R. – Kirkland, WA

How Flex EV works

On days when the demand for energy is forecasted to peak, PSE will automatically adjust your electric vehicle's charging with no action needed from you.

Image

You can enroll through either your vehicle's onboard telematics or Wi-Fi enabled EV home charger

home thermostat icon

Peak demand usually lasts between 2-4 hours, but you can manually resume at any time

Image

When demand subsides, your charging schedule will return back to normal

Why is it important?

By voluntarily adjusting your energy use during peak periods called Flex events, you help reduce the need for costly, carbon-intensive energy plants to meet the extra demand. Together, we can limit expensive upgrades to our power infrastructure, integrate more clean energy sources like solar, and help minimize rate increases for all customers.

There's more than one way to earn

You have flexibility in how you can participate. With Flex EV and Flex Smart, you can participate automatically without thinking about it. With Flex Rewards, you don’t need any technology—just take small actions to conserve energy that you’re comfortable with.

Compare your Flex options below:

tile-flex-ev-gray icon

Flex EV

During Flex events, PSE will send you notifications to reduce your energy usage.

Own an electric vehicle?

PSE will remotely signal your home EV charging to happen outside the hours of Flex events.

Get $75 for enrolling
$0.50 per kWh energy saved

ENROLL TODAY

 

tile-flex-smart-gray icon

Flex Smart

During Flex events, PSE will send you notifications to reduce your energy usage.

Own a Wi-Fi enabled smart thermostat?

During Flex events, PSE will automatically adjust its temperature by a few degrees with no action needed from you.

Get up to $50 per device
Up to $40 per device each year

ENROLL TODAY

 

Enrollment in Flex EV is available to residential customers who have an AMI meter and charge their vehicle at home with PSE electricity.

Flex events will only occur during the hours of 7 a.m. to 10 p.m., typically lasting between 2-4 hours each, and will never take place on holidays. Winter events can occur from Nov. 1 to March 31 and summer events can occur from May 1 to Sept. 30.