Do I qualify?

Customer requirements

• You must be a current, PSE single-family residential natural gas customer. Single-family new construction, multifamily  (five or more detached units) and commercial accounts  are not eligible.
• Your current primary heating system* must be fueled by PSE natural gas. This includes natural gas forced-air furnaces, boilers, and gas wall heaters.
• Customers with existing electric resistance or hybrid heat pump heating/cooling systems are not eligible.
• Must meet income eligibility requirements. Use the form above to check if you qualify.

*Unsure if natural gas fuels your existing heating system? Contact our Energy Advisor team.

Equipment requirements

• Your new heat pump system (ducted or ductless) must be AHRI Certified®.
• Must install to comply with all federal, state, and local code requirements.
• Previous natural gas heating equipment is removed or decommissioned (cut and cap is allowed) after installation of electric heat pump system.
• Heat pump must meet or exceed the current national energy efficiency standard for residential heat pumps.
• Compressor lock out must be disabled. If not possible, compressor lock out temperature must be set at or below the system balance point.
• Electric resistance backup heat must be locked out so it does not operate when the compressor can still meet the home’s heating load efficiently (defrost cycles or compressor failure excluded).
  • Recommended lockout is at 5°F above balance point.
  • If locked out at more than 5°F above balance point, provide justification with rebate application.
• Guidance on thermostat programming must be provided to residents to prevent unnecessary use of backup or emergency heat.

**Additional requirements apply to ductless equipment (listed below)

• Your new ductless system must be AHRI Certified® as a variable speed mini-split or multi-split heat pump, use inverter technology, and be a minimum of ¾ ton in heating mode.
• It must meet or exceed the current national energy efficiency standard for residential heat pumps.
• At least one indoor head must be installed in the main living (high-flow) area of the home; bedroom only installations do not qualify.
• The heat pump may not make use of any ducting systems for conditioned air delivery.
• Attached or detached Accessory Dwelling Units (ADUs) may qualify for a ductless heat pump rebate if they meet the following criteria. Any qualifying ADU must:
  • Be occupied full time
  • Be a completely separate living area with no venting from the primary dwelling.
  • Include a fully-functioning kitchen and a full bathroom.

Rebate requirements

• Must be installed by a PSE Trade Ally or REP.
• Rebate application must be submitted within 30 days of install.
• Rebates only available on new, qualifying equipment.
• Equipment that is replaced under warranty will not be eligible for a second rebate.
• One rebate per qualifying single-family residence.
• Must install to comply with all federal, state, and local code requirements.
• Rebate cannot exceed the pre-tax purchase price of any rebated product.
• Home or accessory dwelling units (ADUs) with existing heat pumps are not eligible
• This rebate is for income-qualified customers only. Find out if you qualify by entering your information into the form above.

Learn more about rebates for multifamily buildings, apartments, or condos.

In addition to your PSE rebate, you may be eligible for a federal tax credit on qualifying energy-efficiency equipment.