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Tuesday, Sep. 29

A weather system has tracked into our region with strong winds forecasted today for Kitsap, Island, far Western Whatcom and Skagit Counties. Winds impacting fully flush vegetation this early in the season can lead to a larger than expected number of outages.

We understand how difficult it is to be without power. Our teams are preparing to respond and we have added staffing to support restoration efforts. Crews will remain in the field to assess damage and restore power as long as it is safe.  If your power goes out, we’ll work around the clock to restore it as quickly and safely as possible.

As we prepare for storm conditions, we encourage our customers to do the same:

  • Make sure to have emergency supplies at home and in your vehicle, such as extra batteries, flashlights, food and blankets.
  • Have a battery-powered radio ready to go.
  • Charge cell phones and mobile devices in case the power goes out.
  • Download the PSE mobile outage app to track and report outages or visit pse.com/outagemap.
  • Find more preparedness tips at pse.com/storm.    

Visit PSE’s Alerts and Advisories page for more information: pse.com/alerts.


alert 

Safety first:

  • Assume all wires on the ground are energized. Never touch or go within 35 feet of any wire on the ground. Call PSE at 1-888-225-5773 or 911 to report any wire on the ground.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.
  • Always use flashlights instead of candles.
  • Be aware of the dangers of carbon monoxide poisoning:
    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: pse.com/en/pages/generator-safety.
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: pse.com/en/pages/carbon-monoxide.
  • Never charge your phone or other devices in a running vehicle with the garage door closed.

The PSE app

Be in the know when on the go

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand

Manage your account:

  • Review your account balance, prior month’s charges and pay your bill
  • Pay with a wide selection of payment options: eCheck, PayPal, debit or credit card
  • Securely store your payment options for future use, making it easier than ever to make payments
  • Manage your personal preferences. Sign up for AutoPay, select your desired bill due date, enroll in paperless billing or to receive bill ready notifications by test or email
  • Change or update your account security, including password and security questions
  • Setup payment arrangements
  • Start, stop or move your residential service

Stay informed about outages:

  • View outage status on the map, searching by address, city or ZIP code
  • Easily report an outage
  • Set your preferences to receive outage notifications by email, text or phone

Download the PSE app on the Google Play Store    Download the PSE app on the Apple App Store

View your bill and make a payment

PSE app screenshot 

Review your account summary

PSE app screenshot 

Check for outages in your area

PSE app screenshot