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Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Storm safety

Rain and strong winds are a regular part of living in Western Washington.Will you be ready when the next big storm hits? We hope you’ll use the tips below to make sure you and your family are prepared.

Before

  • Keep your emergency kits handy.
  • Learn what to do if there is an outage.
  • Unplug sensitive electronic equipment such as computers.
  • Know which natural gas appliances will continue to operate if there is an outage:
    • Natural gas water heaters
    • Gas log fireplaces
    • Gas ovens and ranges. If it uses electric ignition, have matches nearby to light the flame.
    • Natural gas barbeques. Remember: never bring a portable grill indoors.
  • If you’re using a generator, follow the manufacturer’s instructions. See safety tips about portable generators.

If you live in a flood zone, check out our flood safety tips.


During

  • Keep track of the storm as it develops.
  • If there is an outage:
    • Turn off lights and appliances.
    • Leave one light switch on so you'll know when your power is restored.
    • Use flashlights instead of candles.
    • Keep your freezer and refrigerator doors closed; open them only when it is necessary.
    • Never use a gas range, indoor cooker, charcoal or gas barbeque for heating.
    • Close curtains and drapes to keep the heat in.
    • Wear warm clothes in layers.
    • If the indoor temperature drops to 55 degrees or below, open your faucets so there is a constant drip to prevent pipes from freezing.
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