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Fire Weather Forecasted 

Due to current weather forecasts, a Red Flag Warning has been issued for Kittitas Valley. As part of PSE’s wildfire safe operations, we will be turning on system settings that are more sensitive to potential hazards. These sensitive settings will be activated Friday morning and will remain in effect as long as elevated wildfire risk conditions persist.

Enhanced Powerline Settings are designed to help keep you safe, but they may result in unplanned power outages.

This is NOT a Public Safety Power Shutoff (PSPS), where we proactively turn off power in advance of severe weather.

We understand the impact unexpected outages can have on our customers, so we've added additional staffing for our first responders and our operations center. For more information or to report a power outage, visit PSE’s Outage map.

Due to numerous wildfires in eastern and central Washington, air quality across the Kittitas Valley is currently within the unhealthy range. Wildfire smoke can seriously affect health, especially for high-risk individuals. To learn more about how to protect yourself and others, please visit the Washington State Department of Health page on staying safe from smoke.

  

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Hybrid Heat Pump System


What are the benefits of a hybrid heat pump system?

A hybrid heat pump system is an energy-efficient combination of two HVAC units: an electric heat pump and a gas furnace. These two systems work together to keep your home comfortable year-round by managing both your heating and cooling needs.

  • Year-Round Comfort: During summer, the heat pump efficiently cools your home and then provides efficient electric heating when temperatures are milder in the fall and spring. As the weather gets colder and drops below 35 degrees, the gas furnace kicks in, quickly providing warmth.
  • Efficient Heating and Cooling: The cooperation between the heat pump and furnace helps maximize the benefits of both systems and provides redundancy in case one system fails.

Unlike single-device heating equipment systems, specific bill impacts associated with hybrid heat pumps may vary significantly depending on the difference between natural gas and electric rates. While gas usage may decrease, electric usage will increase, offsetting some of the savings you may have expected on your overall energy bills.

What you get

Get a $1,500 rebate when you install a hybrid heating system that pairs your new or existing furnace with a hybrid heat pump.

$2,400 Efficiency Boost rebate based on your income (Visit pse.com/boost or ask your contractor for more details)

Getting started with an installer

Ready to get started? This rebate is only available through the contractor working on your project. Find a trusted and reliable contractor through PSE’s Trade Ally Network.*



Already have a contractor in mind? To confirm they’re in our network, call a PSE Energy Advisor at 1-800-562-1482 (Monday-Friday, 8 a.m. - 5 p.m.)


Do I qualify?

Customer requirements

  • You must be a current PSE single-family* natural gas or dual-fuel (natural gas and electric) customer. Electric-only customers do not qualify.
  • Your primary and current heating system must be a natural gas furnace to qualify.
  • Your primary and current heating system must use natural gas supplied by PSE to qualify.
  • No other primary heating type qualifies. For example, furnaces, boilers, or wall heaters that use electricity, propane, or oil are not eligible. Zonal electric resistance heating and existing heat pumps are also not eligible.

* Single-family homes are defined as: A) home built primarily at the location where the home is inhabited; B) standalone homes, or attached housing with four units or less. Additionally, for the purpose of this program, modular homes fall under this classification. Note that most homes that are not manufactured homes will fall under this classification.

Equipment requirements

  • Must install an AHRI-certified, central ducted air-source heat pump paired with an existing or new natural gas forced-air furnace.
  • Ductless heat pumps are not eligible.
  • It must meet or exceed the current national energy efficiency standard for residential heat pumps.
  • A thermal or capacity balance point of 30°F (-1.1°C) or below is required.
  • Load calculations must use the following design parameters:
    • Indoor heating design temperature: 70°F
    • Indoor cooling design temperature: 75°F
    • Outdoor design temperatures: ASHRAE winter and cooling design temperatures for the nearest representative weather station.
    • Heat pump balance point must be 30°F (-1.1°C) or less using a calculator, such as BetterBuilt NW’s HVAC Sizing Tool.
  • The compressor lockout temperature must not exceed the calculated thermal or capacity balance point.
  • An auxiliary heat lockout of 35°F (1.7°C) or below is required*.
    • The natural gas furnace must not operate when outdoor temperature is above the configured lockout setpoint.
    • Exceptions: Defrost cycles and emergency/fault operation are permitted at any outdoor temperature.

*Auxiliary heat control/lockout temperature is the outdoor temperature above which the gas furnace auxiliary heat does not operate. May be listed as ‘auxiliary heat’ temperature setting on a thermostat or may be changed via a switch on the heat pump compressor.

Rebate requirements

  • You must use a contractor who is a PSE Recommended Energy Professional (REP) or PSE Trade Ally to complete the installation. You may not use an out-of-network contractor or complete the work yourself.
  • Rebates only available on new, qualifying equipment.
  • Equipment that is replaced under warranty will not be eligible for a second rebate.
  • One rebate per qualified single-family residence.
  • Must install to comply with all federal, state, and local code requirements.
  • Rebate must be applied after tax is calculated and cannot exceed the post-tax purchase price of any rebated product.
  • Home or accessory dwelling units (ADUs) with existing heat pumps are not eligible

You may also qualify for a higher rebate if you live in a manufactured/mobile home. Learn more.

Learn more about rebates for multifamily buildings, apartments, or condos.


*PSE Trade Allies and Recommended Energy Professionals (REPs) are independent contractors and have no authority to enter into any obligations (written, implied, or oral) on behalf of PSE. While contractors pledge to maintain a high level of customer service and satisfaction, PSE cannot and does not warrant products, installations, or service work performed by Trade Allies/REPs.

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Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Find a contractor

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.