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Severe flooding in our service area continues to create challenges for power restoration. Flooded roads, landslides, and unstable ground conditions are limiting safe access to damaged equipment for our repair crews. Our natural gas infrastructure may also be affected.

We have temporarily removed Estimated Time of Restoration information from our outage map for affected areas until we can safely assess damage and begin repairs. When our crews gain access and can start assessing damage, they will provide information to be reflected on the outage map as to when to expect restored service. As weather allows, we are using drones and helicopters to patrol unreachable areas by air.

While weather conditions are currently calm, another round of rain and wind is expected on Monday, which may impact our crews' ability to continue restoration work safely as well as result in more outages. We are closely monitoring the situation and will adjust our response as needed. We will have crews ready to respond as any new outages occur.

We appreciate your patience during this time. The safety of our crews and customers is our top priority, and we are committed to restoring power as quickly and safely as possible. We will continue providing updates as our restoration efforts progress.

Visit PSE’s Alerts and Advisories page for information on our response efforts: pse.com/alerts.


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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Small change, big impact

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PSE Energy Challenge

The PSE Energy Challenge has been extended from Oct. 31 to Nov. 7. Click the link below by Nov. 7 at 11:59 p.m. and enter to win a heat pump water heater including installation or smart thermostat!

Helping customers save on energy costs with energy solutions for home and life

Learn tips and tricks to save energy, save on energy costs and energy solutions for your busy life.

Make an energy pledge and enter to win energy-saving equipment for your home!

ENTER PSE ENERGY CHALLENGE

Let us show you how:

Start small, these low or no cost tips and programs are a great place to start
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PSE Flex
Get rewarded for adjusting your energy usage (electric customers)
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Green Power
Learn how you can lower your carbon footprint (electric customers)
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Renewable Natural Gas
Learn how you can lower your carbon footprint (gas customers)
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Energy-saving tips
Browse simple tips to save energy in your home
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Assistance programs
See if you are eligible for our bill assistance programs
Get the most for your money and learn how you can save even more
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Insulation
Add proper insulation to your home and save
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Appliances
Get cash back on qualifying washers and dryers
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Home charging
Save on an EV charger with our instant rebate
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Smart thermostats
Save $75 or more on qualified models
High impact tips and programs
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Home heating
Get cash back on energy-efficient heating systems
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EV Guide
Browse EVs, compare models and discover incentives
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Customer Connected Solar
Information and resources to learn more about installing solar at your home
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Water heating
Save up to $750 on heat pump water heaters

Do you own or manage a business?
We make it easy to save! Browse our programs and saving opportunities for businesses big and small.

Live in a condo, townhome, apartment or managed property?
Check out our Multifamily Retrofit program, we have rebates on energy-efficient upgrades for multifamily homes too.

Looking toward a cleaner energy future
For more than 150 years, PSE has fueled the growth of local communities in one of the most innovative regions in the world. Now, we’re undergoing the most significant transformation in our history as we strive to meet Washington state’s clean energy laws—some of the most ambitious in the nation—and deliver on our customers’ expectations for clean energy that is safe, reliable and affordable.

Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.