PSE COVID-19 Response

As a provider of an essential service, we are working to ensure we are here for our customers, our community and our employees as coronavirus impacts the region.

We know some of our business and residential customers might be worried about paying their bills. Here are measurable actions we’ve taken on behalf of our customers:

  • PSE will not be disconnecting customers for non-payment during this time.
  • During Governor Inslee’s “Stay Home – Stay Healthy” order, PSE will only respond to emergency and make-safe situations which require restoration of power or natural gas such as: outages, natural gas leaks/odors, and low-hanging wire. We will also be working to support the essential facilities and services as listed in Governor Inslee’s critical infrastructure throughout our community.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE has an energy assistance portal to facilitate access to funds available to income qualified customers.
  • PSE is requiring our employees to maintain social distancing while working in the field. We encourage our customers to do the same when engaging with our employees.

Read more
PSE Covid-19 Response
 

Instant discounts on water-saving products

Save up to $10 on showerheads and faucet aerators

Heating water is the second-highest use of energy in your home. By installing an efficient showerhead or faucet aerator, you’ll use less water and save more on your energy bill. Get an instant discount of up to $10 on select WaterSense® products from participating retailers.


What you get

With PSE's water-savings offers and instant discounts, you can receive:

showerhead

WaterSense showerhead

Free select basic models available at up to $10 off at participating retailers

faucet

WaterSense faucet aerator

Up to $2 off at participating retailers

Limit of two (2) discounted showerheads and limit of four (4) discounted aerators per household from participating retailers.

Instant discounts are immediately applied, so there's no need to submit additional paperwork or wait for reimbursement.

At retail stores, look for the PSE logo to verify that an instant discount is available for your item(s):

instant discount


Do I qualify?
customer requirements
Customer requirements
  • You must be a current PSE residential electric or natural gas customer.
  • You must use electricity or natural gas from PSE as the primary source of your home's water heating.
where to shop
Where to purchase

You can also purchase showerheads and aerators with PSE instant discounts from participating retailers, including but not limited to:

  • Costco
  • High Sierra
  • Ace Hardware
  • Lowe's
  • McLendon Hardware
  • Bartell Drugs
  • Fred Meyer
  • Walgreens
  • Walmart

For more help, use our store finder or call an Energy Advisor at 1-800-562-1482.

water sense
What is WaterSense 

WaterSense is a partnership program of the U.S. Environmental Protection Agency (EPA) that assists in promoting water conservation. WaterSense labeled products meet a strict guideline of 20 percent greater water efficiency, taking into account their quality and performance.


Puget Sound Energy recommends WaterSense labeled products.

showerhead
How to install a showerhead
  • Remove. If you need to use a wrench to remove the old showerhead, use a second wrench to hold the shower arm. Use a piece of cloth to protect the finish.
  • Seal. Clean off any sealant, old tape or rust on the shower arm threads. Wrap thread tape two to three times around the threads of the shower arm. Press tape into the threads .
  • Install. Screw the new showerhead onto the shower arm in a clockwise direction and hand-tighten. Use a washer between the two connections.
  • Test. Turn on the water and check for leaks. If it leaks, carefully tighten until snug. Do not over tighten.
faucet
How to install a faucet aerator
  • Remove. An old aerator from a faucet, cover the old aerator with a towel or rag and remove using a wrench.
  • Clean. Clean the existing faucet and dry the threaded area thoroughly.
  • Flush. Run the water for 5-10 seconds to flush out any residue.
  • Install. Screw on the new aerator clockwise and hand tighten until snug. Do not over-tighten.
  • Test. Turn on the water and check for leaks. If it leaks, try adding thread.
ask advisor
ASK AN ENERGY ADVISOR

Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help.

Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or contact us below.



info construction
FIND A CONTRACTOR

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.